Local Reviews
for York, PA
Our Reviews by City
Mark B.
Arrived at location on 1/25/23 - Customer reports a very loud buzzing sound coming from the bottom steam valve. Performed inspection and found parts needing replacement. Informed customer of findings to approve a replacement. Tested that the temperature was brought up correctly after the new part was installed.
Mark B.
Arrived at location on 10/26/22 - Found none of the lights working, checked power to lights and have correct power of 24 volts DC, I spoke with Terry at Imbera tech support and he will be sending new lights to Harrisburg shop. Returned to location on 11/29/22 - Replaced three door lights and all are working properly at this time.
Mark B.
Arrived at location on 9/14/22 - Found insulation ripped on refrigeration lines, I wrapped with new insulation tape.
Mark B.
Arrived at location on 8/10/22 - Unit is an auger machine, I removed all ice from bin, added cleaner to evaporator and let stand for 15 minutes, ran 15 minutes of ice and discarded ice. I added sanitizer to evaporator and let stand for 15 minutes, ran ice for 15 minutes then discarded ice. Watched unit run for 10 minutes to ensure proper operation and unit is working properly at this time.
Mark B.
Arrived at location on 8/5/22 - Found unit evaporator frosted up. Drawer dividing bar was missing the front piece that gives proper contact with the door gaskets. Flipped drawer dividing bar the other way around so there would be contact with gaskets. Melted all ice from evaporator and made sure there were no more air gaps. Units condenser was very dirty. Cleaned with brush and with viper coil cleaner. Unit is running properly at this time.
Mark B.
Arrived at location 7/12/22 - Arrived and found ice all over the floor and ice build up around the drain pan. I turned the unit into defrost and made sure defrost works. I then removed the food racks from freezer as I could not work on the unit. I then dropped the drain pan and seen that it was completely frozen solid. I tested the drain line heater and have proper voltage but the heater was not working. I shut the unit down and removed the old insulation and drain line heater. I then melted the drain pan and melted the drain line until I could see water draining out of unit. I then installed new drain line heater and insulation and turned the unit back on. The drain line heater is now working
Mark B.
Arrived at location on 7/7/22 - Arrived on site and the cool/heat well on front line needs fill line float bypassed. Will order from lowes and return tomorrow morning with plumbing materials needed to finish job. Returned to location on 7/8/22 - Arrived Ed on site and removed old supply line to the float. Replaced with new line and fittings to ensure proper filling of the unit. Tested unit to ensure it works properly, fills and drains good with no leaks.
Mark B.
Arrived at location on 6/28/22 - unit is solid block of ice. Joe will empty tonight and we will return tomorrow morning after 9am. Returned to location on 6/29/22 - Unit was unplugged and had no ice. Hooked Gauges up and checked pressures and it was running high head pressures. Suspecting noncondensable in system cause dirty coil. Removed charge and vacuumed system down to 500microns. Recharged unit with 2lbs of 404a. System is now working properly.
Mark B.
Arrived at location on 4/26/22 - Grabbed trailer from shop and went to location. Reclaimed refrigerant from ice machine and disconnected water line and drain line. Removed unit and brought it back to the shop for disposal. Done.
Mark B.
Arrived at location on 4/5/22 to look at Steamer - Found nozzle clogged will order. Returned to location on 4/19/22 - Replaced nozzles ran unit tested ok.
Mark B.
Arrived at location on 4/19/22 - Found filter on condenser completely clogged which I removed, also found pressures low. I added 404 to bring pressures to normal and checked for leaks with leak detector and found evaporator to be leaking. Also because of the clogged filter the compressor was very hot which probably burned off some of the oil and was hard to get unit to take refrigerant. Evaporator will need replaced but also because of how hot compressor was it might not last long and probably also should be replaced, unit is working properly for now
Mark B.
Arrived at location on 4/11/22 - Converted unit to new style gas valve per broaster instructions. Replaced old gas valve with hsi smart valve and igniter. Installed transformer and Rewired per instructions per Broaster. Ran unit set gas to 3.5 wc. Checked for any leaks were none. Operation ok at this time. Advised customer not to make this change .
Mark B.
Arrived at location on 3/7/22 - Found drain line hose cracked and leaking when machine empties, I replaced hose from truck stock and unit no longer is leaking.
Mark B.
Arrived at location on 2/25/22 - Verified model and serial number. Called Garland to get manual and part numbers. Left stat stuck, hard to turn and was locked up, got it to turn off, tagged it do not use this knob. Griddle at 415 degrees set on low. Right stat not working right either. Looks like when clean griddle the degreaser got into stems and corroded both stats. BJ style. Need to replace both and dials too. Will order and return. Returned to location on 3/10/22 - Removed old thermostat and replaced with new. Had to remove burner tubes and clean and put those back on as well. Calibrated unit and is running.
Mark B.
Arrived at location on 1/28/22 - Unit wouldn’t stay lit and the pilot would continue to spark not sensing the flame. New ignition module and ignitor assembly is needed will order and return. Returned to location on 2/10/22 - Removed burners in order to remove the pilot assembly. Replaced with a new pilot assembly and reassembled the burners. Removed old ignition module and rewired new module to match old. Plugged unit back in and turned unit off and on couple times to ensure the spark was good and to ensure unit runs every time. Watched unit get to set temp and everything is running fine. Unit is functioning correct.
Mark B.
Arrived at location on 2/7/22 - Found door assembly dropped an inch wore through door needs replaced also t-stat is bad and motor is bad. Advised may want to replace unit verse’s fixing. Will give estimate on new unit.
Mark B.
Arrived at location on 1/19/22 - Customer asked to order new knobs for the stove. As well as some valves are broke as well and need replaced. Will order and return. Returned to location on 1/31/22 -Need to order one more knob one broke in removal of it being glued to the valve. Will order and return. Returned to location on 2/4/22 - Arrived to site and gave extra knob to customer.
Mark B.
Arrived at location on 1/28/22 - Arrived to site customer stated unit has been worked on several times and no one can get it to stay running. I removed the leads of the thermopile to get a true reading and was reading only 223 MDM milivolts so I replaced the thermopile. Then had to adjust the pilot to get it within the 550 dc milivolts range. Then adjusted the main discharge pressure and was off by almost a 1 1/2” . Got within range at 4 in w.c. Then tested unit and unit was satisfied at 325 and working correct.
Mark B.
Arrived at location on 1/19/22 - Left side won’t work sometimes checked over unit is working but wire is jumping spark. Advised customer to replace igniter, wire and module. Customer wants quote. Returned on 1/26/22 - Installed module, igniter, and wire brought up to temp tested tested ok.
Mark B.
Arrived at location on 11/1/21 - Unit not heating, burner blower not running. Have voltage to relay, not closing. Will order part. Returned to location on 11/9/21 - Installed relay, tested unit ok.
Mark B.
Arrived at location on 10/1/21 - Found bubbles in site glass and pressures low. I added 404A to fill site glass and bring pressures to normal. I pumped down unit and checked receiver level and found to be good. Unit was at negative 6 when I left and working properly.
Mark B.
Arrived at location on 10/1/21 - Arrived on site found wires exposed on power cord, pulled power cord and stripped back wires, reconnected power cord and turned unit on no further issues.
Mark B.
Arrived at location on 8/30/21 - Left side hotter than right side. Checked temp is good. Also checked flue is clean. Gas preasure at 4 in wc. Found vent holes clogged in back is for ventilation. Cleaned now ok. Also advised to remove thick aluminum in bottom and keep tin foil out fan. Operation ok at this time.
Mark B.
Arrived at location on 8/27/21 - Checked thermostat and sometimes it was sticking. Replaced thermostat and checked superheat which was high. Opened txv and got superheat to 6 degrees. Also this is a keg cooler. And the alcohol got warm and takes a very long time to cool back down so unit is constantly running causing it to ice up. Let manager know I’m on call if it acts up again.
Mark B.
Arrived at location on 8/26/21 - Water pressure at 40 psi, drops to 20 when turned on, takes awhile to fill. Filled unit, brought up to temp, tested unit ok. Advised to raise pressure.
