K&D Factory Service has been providing factory authorized kitchen equipment parts and service to the businesses of Reading, PA and the surrounding areas since 1945!
Read our reviews and find out why your colleagues call us when they need OEM parts and equipment or refrigeration repair services in Reading, PA.
Local Reviews
for Reading, PA
Our Reviews by City
great service
Enersys - Reading, PA 19605
quick, prompt service at a decent price
Fairlane - Reading, PA 19606
Mark B.
Arrived at location on 1/3/23 - Found unit off on clogged drain. Shut unit off and opened panel. Found no water around screws. Reset and turned on. Unit started to make ice. Unit made ice for 1 hr no problem. Checked amp draw and operation of ice machine. Seems to be in working order but would recommend a cleaning. They did not want at this time. Mounted wires to side of frame to prevent from going off on clogged drain. Unit is in operation at this time.
Mark B.
Arrived at Location on 8/17/22 - stated one of the combis is leaking when they turn both on to steam mode. Checked over, found top combi leaking at rear. Found hose going from solenoid to cavity has a hole in it. Remove covers to access. Remove hose and install new section of hose. Reassemble, test, no further leaks. Ok for use.
Mark B.
Arrived at location on 6/22/22 - Inspected unit. Found voltage to smoker element but no amp draw. Found cavity element also in need of replacement. Error 30 error is under temp for more than 90 min. Button overlay also broken and in need of replacement. Customer would like repairs to be scheduled for a Monday or Wednesday. Call and schedule when parts arrive. Returned to location on 6/29/22 - Unit not in use upon arrival unit needs new element,heat cable and overlay. Dismantle all panel dismantle old smoke heater. Dismantle insulation. Dismantle old heat cable. Dismantle old overlay. Install new smoke heat element, old heat cable and overlay. Test unit and observed unit operational.
Mark B.
Arrived at location on 6/17/22 - Found error f3 magnitron current error. Check found magnetrons slow to ramp up to full amp draw. Found magnetrons clogged with dirt and overheated found capicators weak and diodes were bad. I did replace the mags diode capicators and cleaned up the cooling fan and main fan motor area and cook chamber. I checked operation. Magnetrons now ramping up, correctly. I did erase the error logged. Unit is working as it should and ready to use.
Mark B.
Arrived at location on 5/19/22 - Grease trap has a hole in it. We will try to find a replacement unit. Customer wants a plastic unit if possible. Will need 2 =2.5 inch fern o couplers and a 3 by 2.5 inch coupler. Will call customer with part availability and schedule. I did put the vent pipe back together that had come apart . We will return did Epoxy the hole. Returned to location on 5/26/22 - Disconnected old grease trap. Set new grease trap in place. Cut up sink line to adapt new plumbing to new grease trap. Cut away outlet side plumbing. Run new plumbing from outlet of grease trap to drain line. Secure all drain lines and seal. Test, no leaks. Ok for use.
Mark B.
Arrived at location on 3/2/22 - Found holding cabinet temperature control knob I will obtain parts and return customer requested 3 pc. Returned to location on 3/11/22 - Installed new knob and set temp on the holding cabinet I checked ops. ok ready to use.
Mark B.
Arrived at location on 2/4/22 - Inspected unit #18. Found ground on plug to be broken off. Replaced plug. Tested unit ok for use.
Mark B.
Arrived at location on 1/10/22 - Found care pump is bad pulsing when running causing error. I will obtain parts and return . Returned to location on 1/14/22 - Replaced the care pump and started a light clean cycle. checked ops. Ok ready to use.
Mark B.
Arrived at location on 10/28/21 - Found start switch has come apart I will obtain parts and return. Returned to location on 11/1/21 - Replaced the start switch assy. I checked ops. Ok ready to use.
Mark B.
Arrived at location on 7/9/21 - Replaced torn door gaskets on both doors. I also noticed water dripping from the evaporator so I blew out the drain line and also found ice on the back of the evaporator. I removed the ice and checked pressures and they were a little low. The suction valve core was leaking so I replaced it and the flare cap. I added refrigerant and the unit is now cooling and draining properly.
Mark B.
Arrived at location on 6/14/21 Both units need gear, blade, blade shims and blade mount. Will obtain replacements and return. Returned to location on 6/25/21 Installed replacement blade, holder and shims. Tested unit ok for use. Second unit being taken to shop to repair cross thread.
Mark B.
Arrived at location on 6/11/21 and found blower switch block broken. Replaced with new. While in control box I noticed conveyor switch in poor condition. I also replaced that switch block. Tested heated ok for use
Libby D.
DISH ROOM SINK - 4/14/2021 - Addison Horning - arrived, stated hose to left of booster heater is leaking. checked and found leaking at faucet area around vacuum breaker. Will order parts and return, 4/21/2021 - Mike A - arrived on site and installed replacement faucet. tested unit ok for use. no leaks
Service C.
arrived on site and installed BLO Oven replacement gas line to unit. tested unit OK for use
Service C.
Arrived, stated Oven unit will cut out, not heating properly. no ignition light will stay on (ignition failure) unit is heating and operating now. removed covers. checked components. unit is sparking every time. 2 micro amps on flame sensor. gas pressure low at 2.5 inches. adjust up to 3.5 inches per manual. now have 3.5 micro amps on flame sensor. allow unit to heat and cycle several times. is operating well. reassemble unit. after reassembled, unit went into ignition failure. heat failure light would stay on, could heat unit sparking. removed covers again, cycled power, unit sparks but not lighting. no gas pressure to manifold. have voltage to gas valve. bad gas valve. customer also stated timer is not working. found buzzer will sound when timer is done but timer does not time down. bad timer, will order gas valve and timer. 9/4/20 Arrived on site and installed replacement gas valve and timer. tested unit and had proper functions. unit OK for use.
Service C.
Came in and found the Dishwasher unit was full of water. had to drain the unit manually. put a flexible wire in the drain hose to see if there was anything stuck. turned back on and unit will fill up and heat. unit started to cycle and drain as soon as the drain pump energized. turned on and off a couple of times to make sure unit is draining. unit drains OK with no issues.
Service C.
Arrived, stated convection oven on range is not working. checked and pilot is lighting but continues sparking and burner won't light. swap modules between ovens, problem follows module. left good module in left oven as requested. right standard oven has bad module. also stated pilot won't stay lit on far left front burner on range. will order pilot. heat left oven, calibrate thermostat. left oven good, right oven down. will order ignition module and pilot. (pilot for open burner on top) 8/19/20 - Replaced the module on the right oven and the pilot on the top left front burner. checked ops. OK ready to use
Service C.
arrived on site and inspected Blended Ice Machine unit. found water on the floor under unit. checked rear of unit water connections and had no water in rear of unit. checked inside of unit and had no water inside of refrigerator section of unit. did find drain hose not fully in pipe and drain pan on left side of unit to have some water. checked black drain pan on front of unit for cracks and found none. monitored unit for a while and had no further water on floor. will instruct customer to occasionally empty side drain pan and keep excess water away from scale area.
Service C.
Did not find Prep Table evaporator coil frozen, drain pan under condenser has water in it and is full dripping onto floor, it has pads to soak up excess water but no heater or high side lines to evaporate water, I suggested replacing pads but customer said they will just mop water if it continues, drain line is not clogged and unit is cycling on and off at proper temperature and is working properly at this time.
Service C.
Manager said Ice Machine unit sometimes tripped the breaker. Unit is very old and is rated during RLA at 13.6 amps. The breaker is 15 amps for the unit and needs to be 20 amps. Also the water pump is going bad and shutting off on internal overload. Electric going to unit needs to be upgraded to 20 amps and we need a new water pump which is very expensive for this unit. we should quote repairs because of age and quote a new unit.
Service C.
Was able to valve off Walk-In cooler compressor and change out, Checked receiver level and added refrigerant to bring to 80% full. Found flare fitting was leaking after I changed out compressor, redid flare and no leaks found. Unit is operating properly at this time and has satisfied at 36°
Service C.
Reach-In freezer Unit was at 40 degrees and condenser coil was dirty and head pressure very high. Turned off and cleaned coils. Unit had problems starting and saw start components were burnt. Replaced with a 3 n1. Compressor was noisy and damaged and has been replaced before. Cannot guarantee work and recommend replacing unit. Unit was at 30 when I left
Service C.
found Exhaust Fan left hood erring wash and check on the right side of the left hood. f found upper contact board has arc marks in it. I swapped boards but it still error-ed. I swapped boards and now both sides are working could not reach tech support. will try back Monday when they open. 12/3/19 Right side not working .Found unit error stays on the right side when I swapped wiring from boards manufacturer said that means the board is bad .Also contact board is in poor condition I will obtain parts and return. 12/13/19 arrived. customer took me to location. replaced right board in left hood. tested. unit is working OK at this time OK for use.
Service C.
Found Reach-In Freezer compressor getting hot and shutting off, unit has had a hard start installed previously, unit will need a new compressor picture is attached, customer would like a quote to decide if worth repairing compared to new one
Service C.
arrived, stated Gas Fryer pilot not staying lit. found gas valve knob broken. replace knob. light pilot, stays lit right away. fill vat with oil. light burners, everything lights. allow to heat to temp, unit is working at this time, informed Rich there is a possibility gas valve is going out. will let unit go for now. OK for use
