Read our reviews and find out why your colleagues call us when they need OEM parts and equipment or refrigeration repair services in Reading, PA.
Local Reviews
for Reading, PA
Our Reviews by City
great service
Enersys - Reading, PA 19605
Response from K&D Factory Service Inc.:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
quick, prompt service at a decent price
Fairlane - Reading, PA 19606
Response from K&D Factory Service Inc.:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Mark B.
Arrived on, 09/26/23- Tom-Found a all of ice on right side of evaporator on txv side ,I melted ice with water, I checked all operation including superheat and all are good unit is working properly at this time
Mark B.
Arrived on, 08/29/23- Tom- Found unit controller in off mode and I can’t find any info on how to operate controller, all info on line is in Spanish and unit is made in Mexico, Matt is going to further investigate manufacture. Returned on, 09/12/23- Tom- Unit was working properly when I arrived, customer said Pepsi repaired unit, checked pressures and temperature and is working properly at this time.
Mark B.
Arrived on, 08/28/23- Kayden- On arrival found that right side of bin had ice covering bin switch so unit was showing full bin that why it wasn’t making ice. Moved the ice out of the way so bin switch wasn’t closed and watched unit drop a batch of ice. Unit is working properly
Ashley B.
Commercial Deep Fryer Installation. A commercial establishment sought to enhance its menu with a new commercial deep fryer. We positioned the fryer, connected the gas line and electrical wiring, and calibrated the temperature controls. Rigorous tests ensured consistent frying results, and the kitchen staff received training in operation and maintenance.
Mark B.
Commercial Kitchen Equipment Installation Service near Oley St. When a commercial client contacted us for assistance with installing new pressure fryers in their establishment, we promptly responded to their request. Our team arrived with the new pressure fryers and skillfully installed them, adhering to the manufacturer's guidelines. Thorough testing was conducted to guarantee optimal performance. The client expressed enthusiasm and satisfaction with the addition of the new appliances in their establishment!
Mark B.
Commercial Kitchen Appliance Repair. Arrived at the location on 4/17/23 - the screen would lock up. Found an error stored fill failed I did check and found the filter screen fairly clogged .at the ionized water connector I did clean the screen filter and checked operation. I drained the unit and attempted a rinse. The unit did complete a rinse ok. The unit is ready to use. Instructed the customer to run a full wash cycle and let us know if they need further assistance.
Daniel D.
Commercial refrigerator is experiencing temperature fluctuations and not maintaining the correct temperature. Checked the thermostated and calibrated. Issue is resolved
Mark B.
Arrived at location on 1/3/23 - Found unit off on clogged drain. Shut unit off and opened panel. Found no water around screws. Reset and turned on. Unit started to make ice. Unit made ice for 1 hr no problem. Checked amp draw and operation of ice machine. Seems to be in working order but would recommend a cleaning. They did not want at this time. Mounted wires to side of frame to prevent from going off on clogged drain. Unit is in operation at this time.
Mark B.
Arrived at Location on 8/17/22 - stated one of the combis is leaking when they turn both on to steam mode. Checked over, found top combi leaking at rear. Found hose going from solenoid to cavity has a hole in it. Remove covers to access. Remove hose and install new section of hose. Reassemble, test, no further leaks. Ok for use.
Mark B.
Arrived at location on 6/22/22 - Inspected unit. Found voltage to smoker element but no amp draw. Found cavity element also in need of replacement. Error 30 error is under temp for more than 90 min. Button overlay also broken and in need of replacement. Customer would like repairs to be scheduled for a Monday or Wednesday. Call and schedule when parts arrive. Returned to location on 6/29/22 - Unit not in use upon arrival unit needs new element,heat cable and overlay. Dismantle all panel dismantle old smoke heater. Dismantle insulation. Dismantle old heat cable. Dismantle old overlay. Install new smoke heat element, old heat cable and overlay. Test unit and observed unit operational.
Mark B.
Arrived at location on 6/17/22 - Found error f3 magnitron current error. Check found magnetrons slow to ramp up to full amp draw. Found magnetrons clogged with dirt and overheated found capicators weak and diodes were bad. I did replace the mags diode capicators and cleaned up the cooling fan and main fan motor area and cook chamber. I checked operation. Magnetrons now ramping up, correctly. I did erase the error logged. Unit is working as it should and ready to use.
Mark B.
Arrived at location on 5/19/22 - Grease trap has a hole in it. We will try to find a replacement unit. Customer wants a plastic unit if possible. Will need 2 =2.5 inch fern o couplers and a 3 by 2.5 inch coupler. Will call customer with part availability and schedule. I did put the vent pipe back together that had come apart . We will return did Epoxy the hole. Returned to location on 5/26/22 - Disconnected old grease trap. Set new grease trap in place. Cut up sink line to adapt new plumbing to new grease trap. Cut away outlet side plumbing. Run new plumbing from outlet of grease trap to drain line. Secure all drain lines and seal. Test, no leaks. Ok for use.
Mark B.
Arrived at location on 3/2/22 - Found holding cabinet temperature control knob I will obtain parts and return customer requested 3 pc. Returned to location on 3/11/22 - Installed new knob and set temp on the holding cabinet I checked ops. ok ready to use.
Mark B.
Arrived at location on 2/4/22 - Inspected unit #18. Found ground on plug to be broken off. Replaced plug. Tested unit ok for use.
Mark B.
Arrived at location on 1/10/22 - Found care pump is bad pulsing when running causing error. I will obtain parts and return . Returned to location on 1/14/22 - Replaced the care pump and started a light clean cycle. checked ops. Ok ready to use.
Mark B.
Arrived at location on 10/28/21 - Found start switch has come apart I will obtain parts and return. Returned to location on 11/1/21 - Replaced the start switch assy. I checked ops. Ok ready to use.
Mark B.
Arrived at location on 7/9/21 - Replaced torn door gaskets on both doors. I also noticed water dripping from the evaporator so I blew out the drain line and also found ice on the back of the evaporator. I removed the ice and checked pressures and they were a little low. The suction valve core was leaking so I replaced it and the flare cap. I added refrigerant and the unit is now cooling and draining properly.
Mark B.
Arrived at location on 6/14/21 Both units need gear, blade, blade shims and blade mount. Will obtain replacements and return. Returned to location on 6/25/21 Installed replacement blade, holder and shims. Tested unit ok for use. Second unit being taken to shop to repair cross thread.
Mark B.
Arrived at location on 6/11/21 and found blower switch block broken. Replaced with new. While in control box I noticed conveyor switch in poor condition. I also replaced that switch block. Tested heated ok for use
Libby D.
DISH ROOM SINK - 4/14/2021 - Addison Horning - arrived, stated hose to left of booster heater is leaking. checked and found leaking at faucet area around vacuum breaker. Will order parts and return, 4/21/2021 - Mike A - arrived on site and installed replacement faucet. tested unit ok for use. no leaks
Service C.
arrived on site and installed BLO Oven replacement gas line to unit. tested unit OK for use
Service C.
Arrived, stated Oven unit will cut out, not heating properly. no ignition light will stay on (ignition failure) unit is heating and operating now. removed covers. checked components. unit is sparking every time. 2 micro amps on flame sensor. gas pressure low at 2.5 inches. adjust up to 3.5 inches per manual. now have 3.5 micro amps on flame sensor. allow unit to heat and cycle several times. is operating well. reassemble unit. after reassembled, unit went into ignition failure. heat failure light would stay on, could heat unit sparking. removed covers again, cycled power, unit sparks but not lighting. no gas pressure to manifold. have voltage to gas valve. bad gas valve. customer also stated timer is not working. found buzzer will sound when timer is done but timer does not time down. bad timer, will order gas valve and timer. 9/4/20 Arrived on site and installed replacement gas valve and timer. tested unit and had proper functions. unit OK for use.
Service C.
Came in and found the Dishwasher unit was full of water. had to drain the unit manually. put a flexible wire in the drain hose to see if there was anything stuck. turned back on and unit will fill up and heat. unit started to cycle and drain as soon as the drain pump energized. turned on and off a couple of times to make sure unit is draining. unit drains OK with no issues.
Service C.
Arrived, stated convection oven on range is not working. checked and pilot is lighting but continues sparking and burner won't light. swap modules between ovens, problem follows module. left good module in left oven as requested. right standard oven has bad module. also stated pilot won't stay lit on far left front burner on range. will order pilot. heat left oven, calibrate thermostat. left oven good, right oven down. will order ignition module and pilot. (pilot for open burner on top) 8/19/20 - Replaced the module on the right oven and the pilot on the top left front burner. checked ops. OK ready to use
Service C.
arrived on site and inspected Blended Ice Machine unit. found water on the floor under unit. checked rear of unit water connections and had no water in rear of unit. checked inside of unit and had no water inside of refrigerator section of unit. did find drain hose not fully in pipe and drain pan on left side of unit to have some water. checked black drain pan on front of unit for cracks and found none. monitored unit for a while and had no further water on floor. will instruct customer to occasionally empty side drain pan and keep excess water away from scale area.
