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K&D Factory Service, Inc. is seeking experienced commercial food equipment service technicians and refrigeration technicians.

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YOUR TRUSTED REPAIR AND PARTS DEALER SINCE 1945

truckK&D Factory Service Inc. offers all types of service for your commercial cooking equipment. All our technicians are certified from the manufacturer and receive special training to correctly repair any type of commercial cooking equipment. With our “Fix it right the first time” policy you know you will be in good hands no matter what problems may arise with our equipment.

Not only can K&D repair all types of cooking equipment, we also have a full department of trained refrigeration and HVAC technicians to take care of your problems before they impact your business. Our technicians are experienced with all manufactures and types of refrigeration equipment, so like our cooking technicians you will be in good hands with K&D.

K&D has a fully trained parts department to help identity and get the correct part you need. With parts specialist in every one of your seven branches and an inventory stock of over $1,000,000, K&D can get the part you need quickly and efficiently. Rest assured that if there is a part we do not have in stock, K&D Factory Service Inc. can order the part you need straight from the manufacturer to be shipped directly to you or to be picked up in any of our local branches.

WHY CHOOSE K&D FACTORY SERVICE INC.?

  • Factory trained and certified Technicians
  • Over $1,000,000 in parts inventory
  • Our “Fix it right first time” policy
  • Knowledgeable parts associates
  • Seven branches to serve you better

Reviews

K&D Factory Service Inc. Rated 4.3 out of 5 stars based on 90 customer reviews

Libby D.

Libby D.

DISH ROOM SINK - 4/14/2021 - Addison Horning - arrived, stated hose to left of booster heater is leaking. checked and found leaking at faucet area around vacuum breaker. Will order parts and return, 4/21/2021 - Mike A - arrived on site and installed replacement faucet. tested unit ok for use. no leaks

Near E 39th St, Reading, PA 19606
Libby D.

Libby D.

PITCO FRYER (3rd from left) - 04/02/21-James T- Adjusted Ingnitor. Was bent up and touching the shield. Also found flame roll out switch tripped. Reset it. Has self cleaning burners. May have tripped on miss fire due to ignitor not sparking right. Working now. Heated to 370. Completed.

Near W Lincoln Ave, Gettysburg, PA 17325
Libby D.

Libby D.

UNIVEX MIXER - 4-14-21 John S-checked over unit. found belt bad on motor and found its chewed up from a bad pulley. will order and return. 4-21-21 Heath N-Replaced pulley and belt, tested unit found to run smoothly with no noise at this time.

Near County Farm Rd, Montoursville, PA 17754
Libby D.

Libby D.

ARTIC AIR REACH-IN COOLER - 04/19/21- Tom-Started unit and found compressor not coming on Found compressor to be bad, talked with Denny at united Harrisburg and he will get back to me about price and availability of compressor, I will update when he gets back to me. ** Service Manager Matt will quote for a new unit.

Near E Market St, York, PA 17402
Libby D.

Libby D.

BUNN COFFEE MACHINE - 04/26/21- Joey- Found unit not brewing and overflowing. head spray head clogged with scale. descaled spray head and unit. brew several batches checked all operation all ok.

Near N Pitt St, Carlisle, PA 17013
Libby D.

Libby D.

BUNN COFFEE MACHINE (left unit drive through)- 4/26/2021-Greg M - manager oked repair of hose leak on a unused hose behind the ice cream machine. I did repair the leak by capping off the hose with parts purchased locally

Near Lancaster Rd, Manheim, PA 17545
Libby D.

Libby D.

SURE SHOT DISPENSER - 4/16/21 Pete - arrived on site and checked in with MOD. customer complained unit not turning on. checked switch. main switch is good. checked power cord coming into unit. found hot leg wire has broken inside cord. no voltage coming through cord. will order new cord and return to repair. 4/26/21 Pete - arrived on site and checked in with MOD. removed and replaced main power cord. plugged into power outlet. ran and tested. unit made temp and working properly at this time.

Near S 4th St, Allentown, PA 18103
Libby D.

Libby D.

JADE RANGE (left) - 4/22/2021 - Michael P A - arrived on site and inspected unit and found all lilots lit. middle burner not lighting off pilot on low setting and barely lighting at higher setting. checked and verified manifold pressure 5wc was good but not properly being passed to burner. bad thermostat. will obtain replacement and return. customer requested QWP approval from will. 4/23/2021- John H - At location with follow up parts for zone 2 from left. I replaced thermostat and tested. I followed instructions given directly from manufacturer to calibrate new gas valve and found bypass unresponsive high or low. Please note zone 2 middle didn't heat outside range while on site but didn't calibrate properly as mfg instructions. I will contact mfg Monday to get further knowledge of grill status..

Near Distribution Dr, Elizabethtown, PA 17022
Libby D.

Libby D.

SCOTSMAN ICE MACHINE - 4/6/2021-David W - found unit turned off upon arrival. removed front cover and seen that the light was not on for full sump and water was overfilling. removed water level sensor and found it scaled up. pulled it apart, cleaned it and reassembled. light came in showing full sump now. after the 2nd cycle the water started overflowing again. found water inlet valve was stuck open. will need to order a water inlet solenoid valve and replace. as for now I have machine turned off and water is shut off behind the machine. 04/19/21- Tom-Replaced water inlet valve and ran one batch of ice, Unit is working properly at this time

Near Arsenal Rd, York, PA 17404
Libby D.

Libby D.

RANDELL PREP TABLE - 04/14/21- Tom-Found condenser motor bad and compressor too hot to touch, replaced motor from truck stock, unit ran for about 5 minutes then compressor got very hot and shut off, compressor is bad and will need replaced, customer would like a quote on repair. 04/16/21- Shawn- Picked up parts from supply house. Removed old compressor and drier. Installed new compressor and drier, vacuumed and weighed in charge. Top works fine but the base is not feeding right and pressure is low. Also evaporator drain pan is busted. (Manager wants base repairs quoted.)

Near US-15, Dillsburg, PA 17019
Libby D.

Libby D.

WALK IN COOLER - 04/19/21- Tom - Door hinges are worn out and need replaced, Door hinges are reach in hinges, Customer would like a quote on replacing existing hinges and a quote on actual walk in hinges and regardless of what hinge he decides on he would also like a door closer installed on top of door. 04/21/21 - Voided Invoice & Refunded credit card sale (Billed in error)

Near Waggoners Gap Rd, Carlisle, PA 17015
Libby D.

Libby D.

GROEN Skillet - 4-16-21 ( Bill ) -- examined unit have 120v incoming 27v from transformer HSI lights no power to gas valve found broken insulated terminal and replaced unit now working

Near Hazle Twp Blvd, Hazleton, PA 18202
Libby D.

Libby D.

HOBART Dishwasher - 4/16/21 (Kevin) - Arrived onsite to check Hobart dishwasher. customer is using dishwasher. during operating dishwasher is noisy. found pump seal is leaking bad and water is reaching front motor bearing. technician recommends replacing entire pump motor assembly, which includes motor, pump seal, impeller and flange. dishwasher in operation. will provide quote for repair.

Near Wilder St, Cressona, PA 17929
Libby D.

Libby D.

HOSHIZAKI Ice Machine - 04/06/21- Dave-Kitchen manager said machine was not making ice and maintenance just cleaned the machine and bin. Turned machine to ice and had a low water alarm. Reset the alarm and still no water to the machine. Found water valve turned off that was feeding the filter. Turned on water and machine started to fill and make ice. Noticed water filter was last changed 12/27/19.. Machine is due for a water filter and proper cleaning after the filter is changed. Maintenance stopped by as it was running and said he still needed to deep clean the machine and asked if we could order a filter and have it shipped directly to them to change. No other issues found with the machine.

Near Technology Pkwy, Enola, PA 17025
Libby D.

Libby D.

TRANE HVAC System - 04/13/21- Shawn- Manager showed me where water was leaking. Went on rooftop and located unit. Unit is covered in roofing patch material. Attached pics and let Matt know the issue with the unit leaking . He said he would talk to Christine

Near Wilson Ave, Hanover, PA 17331
Libby D.

Libby D.

Traulsen Reach-In Freezer - 04/13/21- Dave-Found unit breaker tripped. Removed wire cover and unhooked compressor then reset breaker. Unit stayed on. Tested compressor relay and found relay faulty. Ran to supply house for replacement relay and capacitor. unit is up and running fine at this time and dropping in temp.

Near Harrisburg Pike, Carlisle, PA 17015
Service C.

Service C.

Found BLO oven needs a new thermostat, temperature is off 20 to 50 degrees when running. looked parts up and oven will need a new ssr relay board to correct issue and part is no longer made. will need to convert parts to IQ 2 controller. SEND QUOTE part number BL36742 $5526.00

Near Givler Dr, Martinsburg, PA 16662
Service C.

Service C.

removed VHL Griddle left element, is blown, will give estimate for repair. 3/26/21 Installed new element provided by customer, tested and verified operations. No further issues. Finished repair at shop - no charge Miles & Travel

Near York St, Hanover, PA 17331
Service C.

Service C.

Found breaker for wall outlets behind fryers and oven tripping, found cause was defective plug for pressure fryer. Installed new plug turned on let heat found okay at this time. **Travel Charges Billed on wo# 222962**

Near N Loyalsock Ave, Montoursville, PA 17754
Service C.

Service C.

3/26/21 Examined ACC Steamer unit, found main contactor bad, will obtain and return. 3/26/21 Returned and replaced contactor pulls in 22 amps per leg heats and vaccuum, all okay.

Near Ellen Memorial Ln, Honesdale, PA 18431
Service C.

Service C.

Found MAN Ice Machine unit screws hanging loose and distribution tube out of place. ITP was also adjusted wrong. Machine was recently cleaned by the manager. Put all parts back into place and adjusted ITP. Observed machine harvest 2 sheets properly. Ice thickness is now 1/8” and ice formation is good. Everything is running good at this time.

Near State Hill Rd, Wyomissing, PA 19610
Service C.

Service C.

At location customer stated that CLE Steamer unit will heat up but then stop steaming. I tested and found that to be so. I drained tank and removed tank cover checked water level probes and they are clean and tank is fee of scale build up. Troubleshoot found float switch failure. I will order parts QWP (Expedited Freight) 3/26/21 Arrived on site and installed replacement low water cut off in unit. tested unit and had proper functions. unit ok for use.

Near Book Rd, Lancaster, PA 17602
Service C.

Service C.

At location customer stated that CLE Steamer unit will heat up but then stop steaming. I tested and found that to be so. I drained tank and removed tank cover checked water level probes and they are clean and tank is fee of scale build up. Troubleshoot found float switch failure. I will order parts QWP (Expedited Freight) 3/26/21 Arrived on site and installed replacement low water cut off in unit. tested unit and had proper functions. unit ok for use.

Near Book Rd, Lancaster, PA 17602
Service C.

Service C.

Reported BEV Reach-In Cooler unit leaking water out door and not going into delime mode. cleaned probes and unit fired up and is cooking properly. tried to put in delime mode but when you get it on power and delime and let go, service lights up and unit goes to just power. will not go into delime mode. spoke to Steven at factory, said it has to be the board. I'm going to order a gasket and manually delime unit. when we return will also call and try to talk to someone else at factory. 3/26/21 I arrived onsite and spoke to MOD. I pulled out bottom element to manually remove some of the scale buildup from the tank. I put the new gasket for the element in place and filled up the tank. I manually added descaler to the unit and ran it through. After I drained and fill unit 2 times, called tech support and spoke to James. Found that the board is not working properly in the clean mode. Customer doesn't want to replace because unit still works for cooking.

Near Fulling Mill Rd, Middletown, PA 17057
Service C.

Service C.

Checked Pit Gas Fryer unit gas pressure 9.5 max. noticed runner tube for burner clean out not lighting. tested gas pressure at orifice 0 tested supplied to valve had 9.5. valve had 24v to it but not opening. turned pilot flame up. unit came to 353 set to 353. all burners lit. noticed burner flames sometimes slow opening like 1/2 pressure then next time will open all the way intermittently. unit is at 353 degrees. and I never saw error. unit operational ? but requires parts. 3-26-21 Turned gas off and removed combo valve and small burner cleaning valve. replaced both valves turned gas on tested for leaks, none present. turned unit on, once air bled out pilot came on and went thru burner clean cycle. then main burners came on and heated to set point 360 and cycled off. watched cycle several times and valve was opening and closing fast and definite. unit is operational job complete.

Near S Best Ave, Walnutport, PA 18088
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PREVENTATIVE MAINTENANCE AGREEMENT

A preventative maintenance agreement can keep your equipment running longer than the factory warranty. Reduce cost, downtime and have your equipment running at top performance when you need it most.
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