K&D Factory Service Inc. provides service for commercial cooking equipment to the businesses of Chambersburg, PA and the surrounding areas since 1945.
Read our reviews and find out why your neighbors consider us to be their nearby source for factory authorized parts and service and commercial equipment supplies in Chambersburg, PA.
Local Reviews
for Chambersburg, PA
Our Reviews by City
very qualified technicians
Providence - Chambersburg, PA 17202
usually shows up within the hour, most times have part on truck, not a "special order".. Finally a great service company!
Mark B.
Arrived at location on 7/26/22 - Removed and replaced bad compressor, charged unit with 250 psi nitrogen and let stand for 30 minutes with no drop in pressures. Vacuumed system below 500 microns and charged unit to factory specifications. Waited for unit to cycle 3 times and is operating properly at this time.
Mark B.
Arrived at location on 4/26/22 - Investigated holding cabinet not heating. Found heating element burnt off. Will order new element and return to install. Returned to location on 6/17/22 - Replaced heating element and temp probe holders and grommets. Tested operation to be working as it should at this time.
Mark B.
Arrived at location on 1/31/22 - Found bad contactor for circuit E. Pumped unit down and checked operation of pressure control and it is cycling off at 5 psi with a 15 psi differential. Checked operation of both units and fans are running and unit is dropping in temp properly. Checked receiver level and it is about 25%,called Jeremy Fry and spoke with him and he would like us to hold off on topping unit off with 448 a refrigerant. The circuit F is also low on charge and will need topped off. Customer supplied the contactor.
Mark B.
Arrived at location on 1/21/22 - Found handle for hot water to be missing. Needs new faucet. Returned to location on 1/25/22 - Spoke to manager on duty. I verified part was correct and began to remove old faucet. After installing I checked for leaks. I brewed batch and it came out ok.
Ashley B.
Arrived at location on 5/7/21 to check out slicer unit and found power coming in to power supply board but nothing coming on. Pulled off logic board and found that there was water damage on the board from over time. will obtain parts and return. replaced boards and tested. sys ops ok.
Ashley B.
Arrived at location on 5/10/21 to service pasta cooker. Units were turned on before water was above elements and now says heat failure. Found that the high limit was tripped on both units. Reset and tested. Operates ok. Showed customer high limit resets in case it ever happens again.
Service C.
came in and per customer, the Dishwasher unit is leaking from the bottom. checked the unit and found the vacuum breaker was leaking, replaced vacuum breaker. also found braze leaking so fixed it. water line that feeds the unit has a leak also. per customer, maintenance will take care of that. tested the unit and there is no leak at the dish machine.
Service C.
Came in and did preventive maintenance on refrigeration equipment and hvac cleaned all condensing coils on prep tables reach in coolers checked door gasket and door hinges blew out condensate drain as needed. blew out all coils with nitrogen and marked down any issues. Checked over walk in coolers and freezer reset all defrost timers and checked door gasket and sweeps also checked door heater on freezer and blew out evap coils and drain lines. changed out rtu filters and dated checked over electrical and heat exchangers. checked electrical and chemically cleaned condensing units on roof top. made up repair list and went over with manager PM complete
Service C.
Came in and did preventive maintenance on refrigeration equipment and hvac cleaned all condensing coils on prep tables reach in coolers checked door gasket and door hinges blew out condensate drain as needed. blew out all coils with nitrogen and marked down any issues. Checked over walk in coolers and freezer reset all defrost timers and checked door gasket and sweeps also checked door heater on freezer and blew out evap coils and drain lines. changed out rtu filters and dated checked over electrical and heat exchangers. checked electrical and chemically cleaned condensing units on roof top. made up repair list and went over with manager PM complete
Service C.
Checked out Dishwasher unit and found that rinse aid pump not pumping in rinse aid. will obtain part and return. will also get sensor. 6-12-19 Came in with parts. removed old ones and installed new pump and sensor assembly/rinse and checked operation, okay.
Service C.
Checked out Dishwasher unit and found the rinse arm is worn out so will order new ones. checked temps and they are okay. everything is working good. 06/10/19 Replaced top and bottom rinse arm, tested the operation, okay.
Service C.
Checked out the oven and found that the error was TEMP FAILURE. I checked the amp draw on all of the oven legs and verified that they were roughly 10.0 amps or so. All elements were the same. Tested out the thermocouples and called CTX to obtain the value chart for the probes. Swapped one probe to another spot and the problem followed. Will order a probe and related parts and return to install. 11-5-18 Returned and installed the new temperature probe. There was a small amount of retrofitting to do and a connector stack had to be eliminated. I tested the oven heating and realized that the top oven and the bottom oven are not heating on the same level and I am not sure the customer knows what the level settings are. I set upper and lower oven to the same and, finally, all of the temperatures stabilized on the top oven and I had no error codes. Explained to the customer about the 6 cooking configuration pre-sets and advised following the manual to set up.
Service C.
Verified customer concern. Motor on FLO HVAC System started 1st time then made loud noise. Checked exhaust and found the exhaust is working properly. Did note a lot of grease build up and advised customer they need to have hoods cleaned. Found noise coming from make up air. Checked and found 240.4vac coming in. Motor has several dead spots and will not start depending on where motor stops. Unit not safe to run, shut down. Motor needs replaced. Also found belt cracking starting to rot, intake filter blocked and needs replaced. Will require 2 techs to replace. Contacted mfg and Steve ID''''d parts & pricing. Motor, pulley, belt & filter costs $518.70 + freight. Advised customer unknown freight charge but if he qwp''s it will could be an additional $150-200 above normal freight. Also advised providing we meet cutoff times today we would should be able to have 2 techs out on Wed to replace, if we don''t make cut off it would be Thursday. Approximetly 3 hours to install. Per Jesse QWP (E
Service C.
Ice Machine is going through freeze cycle in 14 minutes , harvest in 1 minute 15 seconds. I was told a cube had been stuck in door keeping unit from returning to freeze cycle. Adjusted water flow to stop thin ice in corner of plate. Unit is working fine.
Service C.
Tested, found probe on display when turned unit on, found probe tested okay, found control was turning itself off. Then too will need to order new control and return 1=60158301= control 3/9/18 Installed new controller, tested unit, brought up to temp, let cycle, now okay.
Service C.
01/13/18 ** Emergency Call Out ** Found compressor contactor contacts stuck open on Walk-In Freezer. Replaced contactor and unit began cooling.
Service C.
Checked over unit found rear cooling fan completely covered in dirt had no air flow, pulled and cleaned, checked over unit had 37 amps off element, ran unit up to temp, let cycle unit now okay 10/31/17 Tested unit, timed conveyor, checked fingers all tested okay both blowers running but from back of unit right side close to control starts very slow and one furthest stops hard, Customer will need to replace blowers, will call with price. 11/10/17 installed new blower motors did find thermocouple end where wire goes into end brittle ran unit up to temp. let cycle checked temp set point 549 degrees actual temp stays at 535 temp ok will need to order new temp probe customer ran pizza through to test came out ok 1=mdm33812-8 - 11/10/17 installed new blower motors did find thermocouple end where wire goes into end brittle ran unit up to temp 11/20/17 installed new temp probe tested unit now ok
Service C.
Found burnt mark on gas line hose, told Customer was okay not leaking, readjusted hose and pushed unit back in place will get new hose and return 1/23/17 Installed new hose, tested now okay
Service C.
Tested unit and ran, let cycle checked temp was okay, told Customer may have increased in temp from a cold start, Customer stated only happened once when first turned on then okay since, told Customer to use, if returns to call - unit okay at this time
Service C.
Tested unit (Dishwasher) found wash temp not staying above 160 degrees, found 3KW element only 3rd of it drawing correct amperage, checked element found bad, told Customer both 3KW & 5KW in front of unit look bad but 3KW is bad, gave Customer prices, will let us know if wants both replaced Took out 5KW and replaced, unit had 2 5KW elements in should be a 3KW & 5KW, Spoke to Charles at Factory he stated was okay to put two 5KW in, will need to order and return Installed new element, tested unit now working properly **Travel Charges billed on WO#109478 for 4/19/16 for both Techs
Service C.
Found rinse motor bad on Dishwasher 7860, unhooked motor for now so they can use unit, Spoke to Jason at Factory, he stated you can until we get new pump assembly, ran unit tested okay. Installed pump & motor assembly, ran unit tested okay, gave Maintenance the Curtains and gauges they wanted to install themselves 4/19/16
Service Check-In ..
Cleveland Kettle Tech - Found unit way out of a vacuum, put unit into a vacuum, tested came to a boil, checked amp draw off elements and checked to see if breaker leaking all tested okay
Service Check-In ..
MIddleby Cinveyor Oven Service Tech found blower switch fell apart, installed new switch and tested
