K&D Factory Service Inc. provides service for commercial cooking equipment to the businesses of Camp Hill, PA and the surrounding areas since 1945.
Read our reviews and find out why your neighbors consider us to be their nearby source for factory authorized parts and service and commercial equipment supplies in Camp Hill, PA.
Local Reviews
for Camp Hill, PA
Our Reviews by City
Facility Director
Christian - Camp Hill, PA 17011
Quick, accurate and professional
Daniel D.
Commercial HVAC tune-up for a restaurant. Annual maintenance to ensure the cooling system is ready for summer. Replaced air filters and checked air flow for appropriate function. Inspected all components to ensure proper function.
Mark B.
Arrived at location on 11/8/22 - Found unit at 80 degrees and condenser not running. I shut power off and put my temperature control wires together and turned power back on and condenser fired up. I grabbed a new control out of my van and removed the old one. I discovered that the old thermostat had burned out. I installed the new thermostat and turned the unit on. The unit on. I let the unit run and it was coming down to temp nicely. Unit is running properly as of now
Mark B.
Arrived at location on 7/12/22 -Found evaporator froze up solid and could not remove cover. Had all product removed. And will need to return when coils are clear of ice. Returned to location on 7/13/22 - All ice was melted but the drain was clogged. I blew out the drain and all of the water drained out of the unit. I turned the unit back on and compressor fired up, condenser fan started, and both of the evaporator fans started. Unit started coming down to temp so I installed piercing valves to the high and low side of unit and hooked my gauges up. My pressures were perfect and there appeared to be no issues. The only way the unit could have froze up was from the drain line being clogged and the water pooling up the the evaporator and freezing on the evaporator. Now that I cleared the drain line there should be no further issues.
Mark B.
Arrived at location on 6/30/22 - Found unit pressures low, I added 134 to bring pressures to normal, I checked for leaks with leak detector but could not pinpoint any leaks, unit is working properly at this time.
Mark B.
Arrived at location on 5/9/22 - Could not find any water on bottom of unit, paper towels were laid near evaporator end of unit but all towels are dry, I blew out evaporator drain line to ensure not clogged, unit is draining properly.
Mark B.
Arrived at location on 1/17/22 - Customer stating that unit was in defrost for long time and there was water droplets of ceiling. Went to roof to find clock and there was none up there so went on top of the box and made sure clock was working. Tested defrost and found that defrost termination fan switch was installed incorrectly from manufacturer. Installed new FDDT and tested it and now is working properly.
Mark B.
Arrived at location on 10/19/21 -Checked and found unit to be in de-lime mode. Flipped switch back to normal and then made sure unit was cycling. Checked good at this time. Also explained de-lime mode to customer and how to do it since unit does have a little scale buildup inside.
Mark B.
Arrived at location on 7/27/21 - Found condensate drain line clogged, Customer did not want to empty food from unit so I blew out drain line from the back, unit is draining properly at this time.
Mark B.
Arrived at location on 7/14/21 - Found condensing unit very dirty setting unit off on high temp safety. Cooled unit off with ice and reset limit, cleaned coil with coil cleaner and water. Unit is running with proper amp draw and is dropping in temp properly. Unit is operating properly at this time. Returned on 7/15/21 -Today I arrived and unit running warm, added service piercing valves and found unit low on charge 8 & 102 psi, added 134 a refrigerant and then used electronic leak detector and found evaporator coil leaking on middle right side. Evaporator will need replaced. Please quote new evap,filter line drier and cap tube. Unit is charged up and running at this time.
Mark B.
Arrived at location on 7/4/21 - Found the compressor running, drawing low amperage, and there was no difference between the suction and discharge pressure. Our local supplier did not have a compressor in stock, so I told the customer that they were going to need to move the food elsewhere until we can get a compressor for it. I also noticed one wire of the three phase power was partially melted and that feeds power to over half of the refrigeration equipment. I told the head Chef (Ryan) that they may want to get an electrician there as soon as possible to pull a new wire. Returned to location on 7/6/21 - Picked up new compressor and drove to site. Removed existing compressor, filter drier and site glass and installed new compressor, site glass and filter drier. Ran vacuum on new compressor and removed existing compressor from roof. Charged with 24lb of 404a refrigerant and turned unit on. Unit began to cool. Freezer got down to set point and cycled off. Walk in freezer is working p
Service C.
Found Reach-In Cooler unit low on refrigerant so I began leak checking the system. I had to drill out some of the old screws for the interior covers to access the evaporator. Once I got the covers off I found that the evaporator is leaking on the bottom left hand side where the tubing passes through the end wall of the coil. It is not repairable and the evaporator would have to be replaced. I remastered covers and replaced screws.. Because the unit had been running while low on refrigerant the compressor had been extremely hot when I arrived. My concern would be that we'd replace the evaporator and then shortly after the compressor would go out. I gave the customer a price on a new Atosa prep table of $2,126.73 Repair $1250. I added refrigerant so the customer can use it for now but I can't guarantee how long it will last.
Service C.
Arrived on site and found Reach-In freezer at 78 degrees and compressor running. the condensing fan motor was not running and compressor eventually kicked out on overload. Disconnected power and removed condensing fan motor. had an exact replacement on truck stock and installed. turned unit on. freezer kicks into an automatic defrost upon start up. watched box get down to temp. freezer is back up at this time.
Service C.
Checked out Range unit, found the unit was not burning right so checked the regulator, vent was blocked so got new one, changed out and checked operation, okay
Service C.
Checked out Skillet unit and found the unit trying to light and nothing is happening. hooked up my gas meter and found nothing is coming through the valve. checked to see if I had power going to the valve and found I had 26 volts going to it and had gas going to valve. will order new valve and return. 1= 00-840126-00011 valve Nat gas 1-6-20 Called and got the right part number for valve, it is 1=00821080 gas valve. ** No charge per Service Manager 1-9-20 Returned with part. found that part is still wrong. Talked to Mark and Jim at factory and they Id'd part. looked up picture of part and it is the right number. will reorder and return. 1= 844133-1 = gas valve Id'd by Mark and Jim at Vulcan ** No charge per Service Manager 1-14-20 Came in with part. removed old gas valve and installed new one. hooked back up and tested. let cycle on and off about ten times and checked operation, okay. checked for gas leaks and no leaks, okay.
Service C.
Reported the Convection Oven pilot would take a while to light then it would take a while to kick in to heat and when heated, customer noticed a 75 degree difference from center to rack below on left hand side. adjusted spark ignitor and flame switch and unit now ignites on first spark and kicks in to heat within 15 seconds. put two temp probes in one at each location mentioned above. found only 4 degree variance. unit heated and cycled ok. note for customer: pan placement can sometimes change the air circulation causing uneven cooking. also checked temps on bottom oven. temps good on both.
Service C.
Checked out Range unit and found that pilots on burners 3 and 4 not staying lit. adjusted pilot and checked operation, okay. also adjusted pilots on burners 5 and 6. all others okay.
Service C.
Came in and got parts for Steamer from contact. removed old inner door and insides and installed new inner door and checked operation, okay
Service C.
Checked out Electric Steamer unit and found a fitting leaking, was plastic so will get some brass T for the unit but for now it is working and not leaking. 5-13-19 Replaced leaking t and left other 2 for back up. tested, sys ops okay.
Service C.
Returned with parts for Holding Cabinet. Removed old power cord and switch and installed new power cord and switch. Checked operation by letting unit heat up. Operation okay.
Service C.
Picked up Walk-In Cooler parts and installed new light switch and cover.
Service C.
Found Fry Dispenser hopper gear reduction motor locked up, Spun it by hand and ran, gear box is grinding, Gear reduction motor needs replaced, Called Franke tech support and part number is 19004441 04/11/19 Replaced the motor and tested, unit is working properly at this time.
Service C.
Removed old fryer and installed new royal fryer. disconnected gas line and pulled old fryer out, left for customer to dispose. used plumbing from old fryer to install gas line back on new fryer. lit pilot and had customer put water in fryer to boil out. wiped fryer out with clean towel to make sure all residue was out of fryer. put oil in and let unit heat up and cycle, all okay.
Service C.
Breaker for Walk-In Cooler evaporator was tripped, I reset it and the box came down to temp. The highest amp draw I saw was 1.4 amps so I checked unit wiring looking for signs of a short. There is a service switch on the back of the evaporator and the hot wire to the switch had rubbed through and shorted. It wasn't making constant contact which is why unit ran initially when I turned the breaker back on. I repaired the wiring and unit is cooling.
Service C.
Blew out Prep Table drain line but felt no resistance. I poured water in the drain pan and it was running over the right front corner of the drain pan. I put plastic shims under the front corners of the pan and water now runs to the drain hole.
Service C.
Installed new evaporator coil and drier and cap tube on Prep Table, vacuumed and recharged unit, temperature dropped.
