K&D Factory Service Inc. has serviced commercial refrigeration & commercial kitchen equipment in Scranton PA since 1945.

Call us now at: 1-800-932-0503 or check out why commercial kitchens turn to K&D Factory Services for our top-rated commercial cooking equipment, parts and repair needs in Scranton PA.

Local Reviews
for Scranton, PA

K&D Factory Service Inc. Rated 3.0 out of 5 stars based on 2 customer reviews


great response time




Review of K&D Factory Service Inc.


St. Francis Kitchen




Review of K&D Factory Service Inc.

Service was terrible - finally cancelled order and received the part in 3 days for $700.00 cheaper


Service C.

Service C.

Looked over Esspresso Machine unit, water coming from overflow after brewing, automat assembly leaking bad. Called tech support, they said it should be dry, clean it and run a clean cycle. Leaking badly. Whole automatic assembly can be warped because it is all plastic. Could also be O rings. Advised customer, he said he did find an orange oring in tray. Will try orings before going further. Will order and return. 9/17/20 Took unit apart, replaced spring and o rings, reassembled and tested all okay.

Near Moosic St, Scranton, PA 18505
Service C.

Service C.

Looked over Expresso Machine unit, water coming from overflow after brewing, automat assembly leaking bad. Called tech support, they said it should be dry, clean it and run a clean cycle. Leaking badly. Whole automatic assembly can be warped because it is all plastic. Could also be O rings. Advised customer, he said he did find an orange oring in tray. Will try orings before going further. Will order and return. 9/17/20 Took unit apart replaced spring and o rings, reassembled and tested all okay.

Near Moosic St, Scranton, PA 18505
Service C.

Service C.

Examined Dishwasher unit, found rinse line plate loose and missing 2 lock nuts, tightened and tested, unit back in service.

Near Boulevard Ave, Scranton, PA 18509
Service C.

Service C.

Examined Oven unit. Off and somewhat cool. Heated top oven and bottom proofer. allowed to heat until both cycled off. Top oven at 328 when set to 350. Bottom Proofer at 101 when set to 100. Set humidity to 1 and also to 10. Observed spray onto fan wheel, excellent spray pattern. At 10, sprays for approx 3 seconds. At one, just spurts very quickly, as it should. Door gaskets on both doors still soft and pliable, cannot feel air blowing past while ovens are on. Only anomaly is that unit is rated for 208v and recieving 240 but does not seem to affect anything. Resistance of both elements in series is 48.8, 24.4 individually. Elements pulling 5.1a each when heating. Rated for 650w each, no issues. Heat cycles on top and bottom within 10 degrees of set temp. Fans working on both top and bottom. No blown fuses. Did not test timers but they operate independent of thermostats. Could not find any issues at this time.

Near US-6, Scranton, PA 18508
Service C.

Service C.

Performed chemical cleaning on ice machine, disassembled water distribution system, physically cleaned all components, reassembled water distribution system, performed chemical sanitation, wiped out ice bin with sanitizer, rinsed all contact surfaces, allowed unit to drop, tested operations, confirmed unit working correctly at this time. customer has requested new water filter for ice machine. 3/11/20 Picked up water filter. removed and replaced water filter on ice machine. bled out air and carbon from filter before putting unit back into service.

Near Dickson Ave, Scranton, PA 18508
Service C.

Service C.

Examined Grill unit, right side not working, platten stuck - down will not move. Customer replaced linear actuator, verified wiring okay, not all lights working on speed control, verified position switches okay, replaced travel limit switch, adjusted actuator stem - checked and verified unit will need speed control Will quote.

Near Scranton Carbondale Hwy, Scranton, PA 18508
Service C.

Service C.

Found Convection Oven unit off, removed panels as needed and cycled unit on, found have no spark out of ignition module voltage to module, called shop, had module in stock, Jeff brought module, installed module and tested unit, main burner lit, set at 350 °f, unit cycled off, opened doors to cool unit down, unit cycled back on, tested okay.

Near Meadow Ave, Scranton, PA 18505
Service C.

Service C.

examined production line unit no wiring diagram confirmed operations on CPU verified control panel operations digital counter not working customer received new style while on site, wired new counter per instructions, have 23.5 VDC incoming control not lighting Customer will call back if they need further service. Closing out work order.

Near Scranton, PA 18505
Service C.

Service C.

examined Kettle unit. potentiometer meter not moving smoothly. will order part and return, will need to solder wires onto potentiometer before install. 10/21/19 returned with potentiometer. knob screws stripped. will need to break knob to remove old potentiometer. will order new knob before replacing potentiometer. unit working properly. 10/24/19 Removed and replaced potentiometer and knob with a new. had to break old knob to remove. tested. boiled water. good to go.

Near Scranton Carbondale Hwy, Scranton, PA 18508
Service C.

Service C.

examined Bunn Coffee Machine unit. spray-head bottom screen missing. will order parts and return. 9/13/19 installed new spray head and gasket on left side of unit. tested. good to go

Near Moosic St, Scranton, PA 18505
Service C.

Service C.

Found hot/cold well units in placed no drain lines or water lines installed, used 26 feet of 3/8 poly tubing and four fittings - had to go get copper fittings in order to install old drain lines, it's rated 120/240 circuit, Customer needs to change breaker to a double 30 amp breaker, they need two

Near Adams Ave, Scranton, PA 18509
Service C.

Service C.

customer supplied dough mixer spring for lid, removed old spring and lid shaft, tried to get new one in, could get it in but still would not hold lid up - assembly moves when putting back in - need another tech to help hold lid in order to get spring in right. Will return. 5-13-19 Removed spring assembly and rod, bowl was never repaired via welding. Had to fight rod and spring to get back into place, safety switch is always closed.

Near Luzerne St, Scranton, PA 18504
Service C.

Service C.

One Toaster bottom element broken causing breaker to trip, removed element and capped off with wire nuts from terminal blocks. Found part #204008 60v tube, says replaced by vollrath part of same number. Need 1. 4/10/19 Returned and installed a new bottom element and tested.

Near Boulevard Ave, Scranton, PA 18509
Service C.

Service C.

Arrived on site, Dough Mixer unit in use. parts on site also. took electrical box panel off, found spring broken. attempted to install new spring but damage to where spring tang rests inside unit makes new spring unable to hold pressure as there is nothing to put pressure against. electrical box, which spring and limit is housed in, welded to mixing bowl. whole mixing bowl must be replaced in order to fix. when reassembling unit, noticed that limit was not functional. unit ran while lid is open. switch for limit is broken internally, must be replaced. returned unit to functional state so customer could use. customer will advise on the next step to take

Near Luzerne St, Scranton, PA 18504
Service C.

Service C.

Replaced Market Forge Kettle relief valve and thermostat, ran unit up, blasted out the air and let unit cycle.

Near Rockwell Ave, Scranton, PA 18508
Service C.

Service C.

Found Warming Cabinet unit off, pulled heating module and checked wiring, none burnt off - did find unit selector switch in proof mode. Switched to hold mode and tested unit pulling 14 amps, unit came up to temp, tested okay.

Near Scranton, PA 18504
Service C.

Service C.

Checked the dishwasher and found it off. Turned on and tested. Found that the dishwasher or the disposal does not leak. Found a leak on the booster heater tank. Turned it on and found that the booster tank does not turn off and keeps heating. With a combination of the tank leaking, the contactor buzzing, and the unit needing a new control board the unit needs to be replaced. Called our shop but there is nothing in the computer. Need a quote asap. Please call Joe Mangino @ 570 703 3553 with quote and availability. The unit is bolted to the legs on the left side of the dishwasher on the right side of the booster. A picture shows where the bolt holes are on the left side of the booster. They are the same as the holes on the right side. Note: replacing booster heater

Near Penn Ave, Scranton, PA 18509
Service C.

Service C.

Removed Reach-In Cooler leaking evaporator and installed a new evaporator and drier. Evacuated and recharged system and checked operation.

Near Linden St, Scranton, PA 18503
Service C.

Service C.

Installed 4 shocks on HEP Warming Cabinet, 2 middle ones are bad, called to see if manager wants replaced. Note: left message with customer. They will call back if they want other 2 shocks replaced. Closing out work order.

Near Meadow Ave, Scranton, PA 18505
Service C.

Service C.

Checked and found the evap. coil frozen up on Walk-In Cooler. Had to move some chairs etc. to get to a locked door to open it. The condenser coil is clean and the unit cycled on. The sight glass was full. Would take a couple of hours to defrost the coil with a heat gun. The customer elected to let the coil defrost by itself since there was not much in it. Disconnected the thermostat inside the unit. Will need to come back either 7/6 or 7/9 to finish the work. Believe the drain is blocked. 7-9-18 Checked the unit and all the ice was off the evaporator coil. Reconnected the thermostat wiring and turned the unit back on. The unit started to cool down. Poured water down the drain and blew it out. Checked the refrigerant charge and it was okay. Allowed the unit to cool down to u temperature and cycle off.

Near W Locust St, Scranton, PA 18504
Service C.

Service C.

Arrived on site. Both sides of unit at temp. Spoke with cook, stated worked during day shift yesterday and worked this morning. Night shift had issues. Checked for tight wire connections. Power cycled unit. No problems at this time.

Near Scranton Carbondale Hwy, Scranton, PA 18508
Service C.

Service C.

Found conveyor oven unit on and not coming up to temp., open panel for burner assembly found ware in and ignition module wet dry out module and tested unit, came up to temp. Customer advised that conveyor was not working. Checked all connections and timed conveyor set at 730 timed out at 731, advised manager about water in unit. Unit working at this time.

Near Scranton Carbondale Hwy, Scranton, PA 18508
Service C.

Service C.

Checked CEC Juice Machine and found the unit needs three new impellers, spigot seals, container seals, a lid, and a drip tray. Will obtain. 2-16-18 Found unit full, Drained fifteen gallons of liquid out to empty, Disassembled and installed a new thermostat on the right side. Also replaced this impeller. lid, drip tray, and drip tray cover. Filled back up and tested. Unit is working normally. The customer should not fill the machine at night and leave the mix in it without it on.

Near Penn Ave, Scranton, PA 18509
Service C.

Service C.

Examined unit. Found intermittently brew handle not locking in place. Traced problem to brew timer board, also loose terminal on latch solenoid both on right side brew, will order parts. 2-2-18 Removed and replaced timer and latch solenoid. Set timer brewing time. Brewed unit several times. Brew level consistent, tested good

Near Mulberry St, Scranton, PA 18510
Service C.

Service C.

Examined blender unit. Back cover loose. Removed cover. 2 screws and 2 nutserts missing. Will obtain locally and return 1/4x20. "Basket" hanging on bottom is motor guard. Is installed properly. 11-3-17 Looked at back cover. Needs 1 1/2" screws. Only had 1/2". Needs 2. Looked at Bottom basket underneath. Cover is broken. Needs new cover. The cover holds the basket in place. Will send quote. 11-9-17 Removed and replaced 3 nutserts for back cover. Tested. Cover tight unit working good.

Near Adams Ave, Scranton, PA 18509