K&D Factory Service has been providing factory authorized kitchen equipment parts and service to the businesses of Pittston, PA and the surrounding areas since 1945!
Read our reviews and find out why your colleagues call us when they need OEM parts and equipment or refrigeration repair services in Pittston, PA.
for Pittston, PA
Our Reviews by City
The service was good, serviceman was nice and informed.
Donut - Pittston, PA
so far , so good
Arrived at location on 8/16/21 - Found unit not surface igniter pulling zero rampage draw 24 volts to igniter. Replaced hot surface igniter and tested unit main burners cycled on unit came up to set temp tested ok.
Examined Refrigerated Drawer unit and found unit turned off. Switched unit on, has a delay. Waited 3 minutes, compressor did not start. No power at receptacle. Found circuit breaker tripped. Reset breaker and checked operation. Amperage draw ok at 7 amps. Let unit cycle several times.
returned for service found error 26 on combi oven, drain valve not closing, installed new touch screen steam ignition and meat probe with new touch screen. Tech could access programming, set unit back to factory specs - tested drain valve, no response on opening and closing, will order part. 8/21/19 returned for service, pulled unit out to access drain valve, had to remove drain from oven to remove drain valve, replaced drain valve, tested in all functions, tested good.
Checked the Under Counter Refrigerator unit and found it on. The thermometer inside the box said 46 degrees Fahrenheit. Checked out the unit. It was cycling off on temperature and it felt cold. Put a thermometer inside the box. It said the unit shut off at 35 degrees Fahrenheit. The unit did not come on at 41.9 degrees Fahrenheit so I turned the control a half turn clockwise until the compressor started. Allowed the unit to drop temperature again. The low pressure control is sticking and should be replaced. Need to get one. The customer would like a quote. Note: quoting additional repairs, closing out this work order
Examined Dispenser unit and found compressor not running and temp at 55 degrees.Display shows 32 degrees. Traced problem to temp probe. Customer wants part expedited. 7-16-19 Returned and installed a new temp probe, turned unit on and checked operation. Cycled off at 32 degrees.
Tried to punch the code into kiosk and it would not take it. Had the manager try to and the same. Called Steve, the dispatcher, he never took it out of the new work order status. Finally got clocked in. Found toaster on at Wendy's. Turned off and centered belt. Turned on and adjusted gap settings for bun tops. Also found the belt will intermittently turn off. Found cover switch not making all the time. Got cardboard in back and put fiberglass tape over it and taped to lid top. Unit working. Tested 20 or 30 buns. Needs new safety switch. 3/27/17 Wendy's did not know where the switch was at first. Finally they looked in the office and found it. Disassembled and installed new interlock switch (customer provided). Removed bug from lid to keep old switch closed. Assembled and tested.
Examined unit. Found display in program mode. Turned unit off and back on, still in program mode. Unable to exit program mode. Removed top, unplugged touch pad from controller. Unit went to ready to brew. Plugged touch pad back in, went back into program mode. Will order touch pad and return. Returned and removed top and funnel sensors. Removed and replaced membrane. Reassembled unit, let heat to temp.
Examined grill. Found 2 burners bad and others blocked. Also found grate adjustment needs repaired. Made temporary repairs to get running. Will order new burners, 2 pilot orfices and parts for adjustment. -- Examined unit. Replaced burners, pilots, lock and bar assembly. Put back together and tested. Unit up and running.
Examined unit (FM Fryer). Drain switch not always working. Got okay to bypass. All okay.
Examined unit. Found off at breaker. Isolated and ohmed all elements, all ohmed ok. No shorts to ground. Checked contactor overheated and contacts burnt and arced. Will order contactor (QWP - (expedited freight) per Brad) and return. Returned, found power off at booster. Removed and replaced contactor. Called maintenance to turn power back on.
Found right fryer not igniting, no spark at ignitor. Had to adjust ignitor rod away from pilot hood. Got spark and unit pilot lit, main burners cycled on. Will order new pilot ignitor assembly and flame rods. Note: quoted additional repairs of $555.44 (wo#110255).
Service Check-In ..
Frymaster Electric Fryer Tech - Examined unit. Blower fan not running. Replaced relay (burnt). Did not repair. Removed and replaced interface, no 120v to interface. Made up jumper supply, 120v to interface and tested ok.
Service Check-In ..
Roundup Toaster Tech - Examined toaster. Replaced plenium relay and plug. Tested, checked amp draw on elements. Lube chain, unit working.