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Allentown PA Commercial Refrigeration

Your Allentown Source for Commercial Kitchen Equipment Parts & Repair

K&D Factory Service Inc. has been your source for commercial cooking equipment parts and repairs since 1945. In the Allentown area, we provide commercial cooking equipment service and maintenance as well as manuals, parts and service.

All of our technicians are certified from the manufacturer and have received training in a variety of types of cooking equipment so that they can fix any equipment, any time. Our “Fix it Right the First Time” policy ensures that you’ll get your repair promptly and without undue downtime waiting.

In addition to commercial cooking equipment technicians, we offer refrigeration and HVAC technicians to tend to any problem that might arise. If the part we need for your repair is not in our inventory, we will ensure that the part is ordered and delivered directly to your door or to our branch, whichever is most convenient for you.

If your commercial equipment requires parts or replacement, K&D Factory Service is your one stop shop. Not only do we have an amazing inventory, but we offer manuals, parts and replacements from a wide variety of manufacturers. Whether your coffee maker or your pizza oven is on the fritz, our technicians can identify and locate the correct part to get you working and online.

When you want to rest easy, you can depend on our preventative maintenance agreements to keep your equipment in tip top shape and to help it last longer. You won’t have to worry about unexpected repairs and downtime when your equipment is kept in its best working order.

You don’t have to take our word for it. At K&D our reputation precedes us. Once you’ve used our service you’ll understand why restaurants, schools and hospitals come to us again and again for our expert service. Call K&D today or contact us immediately.

How do you troubleshoot a commercial ice machine near Allentown, PA?

To troubleshoot a commercial ice machine in Allentown, PA, you can: 

  • Check for any clogs in the ice machine.
  • Check to ensure that the power supply is on. 
  • Check to ensure that the water supply is working properly.

If you troubleshoot each of these things and the problem is still not resolved, there may be a deeper issue with your commercial ice machine that requires an experienced technician to diagnose it. To get your commercial ice machine repaired, contact us today.

Why is my commercial refrigerator freezing near Allentown, PA?

Your commercial refrigerator may be freezing in Allentown, PA because 

  • Your commercial refrigerator’s thermostat is set incorrectly. 
  • Your commercial refrigerator’s thermostat is malfunctioning.
  • Your commercial refrigerator’s compressor is broken.

If you find that your commercial refrigerator’s thermostat is set incorrectly, you can try increasing it by a few degrees to see if that resolves the issue. If your commercial refrigerator is still freezing once you try that, you should have a technician come assess it and repair it. To get your commercial refrigerator repaired, call us today.

What is the most common cause of a commercial dishwasher leaking near Allentown, PA?

The most common cause of a commercial dishwasher leaking is wear and tear of pipes, hoses and seals on your dishwasher in Allentown, PA. A great way to combat issues related to this problem is to have your commercial dishwasher regularly inspected and serviced. Regular maintenance helps to prevent surprise repairs because you can have faulty and broken parts replaced before they lead to issues like leaks. To get your commercial dishwasher repaired, give us a call today.

Local Reviews
for Allentown, PA

K&D Factory Service Inc. Rated 4.5 out of 5 stars based on 2 customer reviews


Map of Allentown, PA

great service




Review of K&D Factory Service Inc.

serviceman was considerate, on time, and gave honest work. The company even called me to verify ordering a part b/c of the price being high. that is service at its best


Map of Allentown, PA

Great Service, Awesome Technican




Review of K&D Factory Service Inc.

The technican was very helpful.


Mark B.

Mark B.

Arrived at location on 7/16/21 - Checked over CPG range/double oven. Left oven pilot was lit. Started looking at it and pressed Baso Safety button and the pilot went out. Would not stay lit after relighting. Put in a new thermocouple and relit the pilot. Still would not stay lit. Needs new Baso safety. Put original thermocouple back in. Should also put in a new thermocouple. Checked right oven. Same issue. Pilot would not stay lit. Put in a new thermocouple. Pilot stayed lit but eventually went out again. Had trouble getting it to stay lit after that. Right side also needs new Baso safety and thermocouple. Both original thermocouples were reinstalled. Need to replace both Baso Safety valves and both thermocouples. Tried calling Scott Anderson. Got no answer for authorization to order the parts. Left message. DO NOT ORDER until Scott authorizes. Thermocouple price is $13.63 each (Need 2) and Baso Safety is $140.85 each (Need 2). CPG is Tristar. Returned to location on

Near S 5th St, Allentown, PA 18103
Mark B.

Mark B.

Arrived at location on 7/7/21 customer met me at the gate and escorted me to the location. Checked the d/w and found no lights lit or no power. Have 209 vac 3 phase to the contact block and to the transformer. No power out from it. Checked and found fuse blown. Installed new fuse and disconnected the secondary side and power up. Checked and fuse blew again. Need a transformer and fuses and the fuse block. Talked to Matthew Rublel and he said to order the parts . Unit is down. Keep him updated on parts and return. Returned to location on 7/12/21 - to repair Champion dishwasher. Proceeded to replace control transformer and fuse block. Replaced transformer and wired. Wired in new fuse block. Have 209 volts to transformer and 111 volts on secondary side. Had to change connections due to different wiring connections on new transformer. Repaired very slight water leak at wash tank pressure fitting. Also added a small rubber sheet protector over transformer and fuse block. B

Near Dorney Park Rd, Allentown, PA 18104
Mark B.

Mark B.

Arrived onsite on 7/7/21 to check and PM -Hobart under-counter dishwasher. Brought unit into operation. Found dishwasher not filling with water. Tried locating water supply valve. valve on water line at dishwasher open. Turned off water and disconnected dishwasher fill hose. Turned water valve on and no water flow. Customer needs to resolve this issue with plumber. Manually filled dishwasher with water to proper level. Dishwasher began to heat to 152° wash temperature. Rinse temperature could not be checked since oncoming water supply is not on. Operated dishwasher through wash cycle, rinse and pumped drain. Checked and cleaned wash/rinse arms. Lower arm missing a clean out plug and other clean out plugs beginning to get hard. Dishwasher in operation. Will quote to replace clean out plugs.

Near N 7th St, Allentown, PA 18102
Mark B.

Mark B.

Arrived at location on 7/1/21 at Admin 5. Was let in by security. Found our way to building 8 loading docks, where Jason from maintenance took us for a safety training. We arrived at the Tell Me More Cafe where the machine was. Turned on. Went through calibration. Afterwards it flashed cleaning errors and refused to do anything else. Had to do milk and brew cleaning. Did so. Unit is steaming ok. The milk compartment has mold in it. The cafeteria lady said she will clean it out. They need to get coffee. Coffee they have is out if date. Ready for use.

Near Hamilton Blvd, Allentown, PA 18195
Mark B.

Mark B.

Arrived at location on 6/23/21 - Ice Machine and Soda machine is to be removed. The soda lines, etc are still attached. Spoke to Rich D. Soda company needs to remove the lines. We will need a Genie lift to remove the machine. It is a counter top machine. Customer called the soda company and they will come out to remove the lines. Customer will call us when they are ready for us. Will return. Returned to location on 6/29/21 - Had Rich D help with the removal of the ice and soda machine. Moved everything to warehouse. Cleaned up the water that fell on the floor. We will need to return to reinstall only the ice machine. The soda company will install the soda machine. Customer will call us when they are ready. Job complete.

Near N Irving St, Allentown, PA 18109
Mark B.

Mark B.

Arrived on location on 6/18/21 and checked in with MOD. Customer complained unit not holding temp running at 60 degrees. Plugged unit in to outlet. Temp checked cabinet with digital thermometer. After 5 minutes unit pulled down to 38 degrees. Unit working properly at this time and making temp. Checked customer thermometer. Customer thermometer still reads 60 degrees. Recommend customer replace thermometer.

Near N Wahneta St, Allentown, PA 18109
Mark B.

Mark B.

Arrived on site on 6/18/21 and checked in with MOD. Customer complained unit not holding temp running at 60 degrees. Plugged unit in to outlet. Temp checked cabinet with digital thermometer. After 5 minutes unit pulled down to 38 degrees. unit working properly at this time and making temp. Checked customer thermometer. Customer thermometer still reads 60 degrees. Recommend customer replace thermometer.

Near N Wahneta St, Allentown, PA 18109
Mark B.

Mark B.

Arrived at location on 6/8/21 to check on fryer. Kitchen staff pointed out middle fryer. Checked resistance across coil on gas valve, got 10 ohms. Checked thermopile output, got 400 mv. Proceeded to replace thermopile and found pilot burner hood falling off body. Will need to order burner hood and thermopile. Will return and replace. QWP authorized by Brent Meckes. Returned 6/9/21 installed new thermopile and pilot on unit. Took mv readings and got 550 millivolts. Unit now operating properly. Placed unit back in service.

Near N Krocks Rd, Allentown, PA 18106
Libby D.

Libby D.

SURE SHOT DISPENSER - 4/16/21 Pete - arrived on site and checked in with MOD. customer complained unit not turning on. checked switch. main switch is good. checked power cord coming into unit. found hot leg wire has broken inside cord. no voltage coming through cord. will order new cord and return to repair. 4/26/21 Pete - arrived on site and checked in with MOD. removed and replaced main power cord. plugged into power outlet. ran and tested. unit made temp and working properly at this time.

Near S 4th St, Allentown, PA 18103
Service C.

Service C.

Customer showed me where the Dishwasher leak was coming from. It was coming from the pressure relief valve on the booster. Said it happened when he open the drain to empty out some water to do the de-liming. Turned on the d/w. Filled and heated. Wash at 158°. Ran many cycles and could not get relief valve to open. Getting a 36 amp draw from the element. Contactor de-energized when temps are reached. Cycles on/off to maintain temp. Does not overheat. Let sit idle a while and observe. Ran cycle. Cycle ended. Did not open door. After a minute or so the Fill light came on. Then went into wash cycle. The water level is dropping. There is lime I the tank and lime pieces. Customer will clean out. Pulled out the drain stop. The o'ring is cracking cause the water to leak by. Need new o'ring. No other problems or leaks. Will obtain part and return. 2/14/20 Follow up - Replaced drain stop gasket filled and unit. No other leaks found unit operating properly.

Near Hamilton St, Allentown, PA 18101

Planned Maintenance

A planned maintenance agreement can keep your equipment running longer than the factory warranty. Reduce cost, downtime and have your equipment running at top performance when you need it most.

We Do It Right The 1st Time!

See what our customers think about our service!

Great service Very courteous polite and knowledgeable The Gardens At Stroud Stroudsburg
Super Guys! The K & D Team of repairman are super!. always courteous, friendly and get the job done right! Answer my questions and never a surprise cost. Dunmore Health Care Center Dunmore
Maintenance Supervisor Shawn is a good Devoted Service Tech from your Altoona Offfice Steve Long is always a great help when i call him Mount Union School District Mount Union
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