K&D Factory Service Inc. has serviced commercial refrigeration & commercial kitchen equipment in Lancaster PA since 1945.

Call us now at: 1-800-932-0503 or check out why commercial kitchens turn to K&D Factory Services for our top-rated commercial cooking equipment, parts and repair needs in Lancaster PA.

Local Reviews
for Lancaster, PA

K&D Factory Service Inc. Rated 5.0 out of 5 stars based on 5 customer reviews


Great Service




Review of K&D Factory Service Inc.

They always work with me, give me a quote before performing work, and give me options on repairs/replacement.


Administrator




Review of K&D Factory Service Inc.


GM




Review of K&D Factory Service Inc.


GM




Review of K&D Factory Service Inc.

I am very happy with the service and quality we receive from K & D service


Quality work




Review of K&D Factory Service Inc.

A little more expensive than the average Joe kind of equipment repair guy but they always seem to repair things well!


Service C.

Service C.

arrived, stated would like power cords replaced on two reach in coolers. picked up supplies locally. replaced power cords on both reach in coolers. (one to left of Pitco fryers and one to right of toaster) installed new plugs on each, okay for use.

Near Lititz Pike, Lancaster, PA 17601
Service C.

Service C.

Came in and did preventive maintenance on refrigeration equipment, chemically cleaned condenser on roof top and changed rtu units filters, dated test heat on all 4 rtu units for unsure they are working for winter, also cleaned coils on rtu units, cleaned condenser for ice machines, will return to finish pm on refrigeration equipment inside building. 9/09/19 Came in and did preventive maintenance on refrigeration equipment, cleaned all evaporators and condensing coils in reach in coolers and merchandiser. Checked all door gaskets and condensate drains lines on reach in coolers and walk in coolers, blew out drains lines with nitrogen and checked defrost timer to ensure proper time. checked over and cleaned evaporator in walk in coolers and freezers. pm is complete and went over repair list with manager. Also changed RTU belt and filters.

Near Rohrerstown Rd, Lancaster, PA 17603
Service C.

Service C.

Found far left gear motor gear box on slushie machine making grinding noise and stopping intermittently, will need new motor, talked with John at Volrath TECH support and they will be sending new motor to Lancaster shop. 9/6/19 Replaced gear motor and tested, unit is working properly at this time.

Near Manor St, Lancaster, PA 17603
Service C.

Service C.

found the Oven's left door switch not closing. I did adjust the switch and checked ops, OK, ready to use.

Near N Prince St, Lancaster, PA 17603
Service C.

Service C.

Customer stated Convection Oven door was stuck closed, had to pry open. weld broke on pin for door catch roller, will replace part warranty. may need to put additional weld on pin on new catch roller. 7-30-19 At location with follow up parts for oven. I removed bad roller and strike place and installed new. At strike plate hardware the one side of the threads were missing and must have fell in door. we will have to follow up new compression thread. 8/06/2019 Returned. drilled unit out and installed riv nut. reassembled and door is secure and OK for use.

Near Richmond Dr, Lancaster, PA 17601
Service C.

Service C.

Found hi limit tripped on the dishwasher booster. I did reset it and checked temperature. of rinse water is at 195* I did turn it down to 190*. will get new hi limit and thermostat and return. Wash temp drops while washing. did check wash temp and turned it up wash element is working 42 amps per leg. Pre-wash wand is leaking hot water contentiously spray wand is always on will contact factory to check heat. Emergency call out. 7/5/19 At location with follow up parts for dishwasher booster. I turned disconnect off to unit and removed covers and drained water from tank. I then un-wired unbolted and removed high limit and thermostat. I installed new high limit and thermostat and wired. I filled booster heater tank and filled dishwasher. I let unit heat up to set point and tested multiple times and the rinse temperature not once exceeded 190 degrees. Dishwasher is booster is working well free of water leaks.

Near S Willowdale Dr, Lancaster, PA 17602
Service C.

Service C.

removed old fryer and installed new fryer. installed new fittings and connected gas line. leveled unit. checked incoming gas pressure (6.5 in wc) filled unit with oil.lit pilot and checked millivolts. checked manifold pressure adjusted to 3 in. allowed unit to heat check thermostat was cycled. unit okay for use.

Near Wabank Rd, Lancaster, PA 17603
Service C.

Service C.

Found soda machine opened, Maybe the customer wanted to change soda cartridge. Water was leaking through the cartridges. Checked ice machine, no leak. Inspected the soda machine and spotted the white cap out of its place. Put it back in its place and removed as much ice as I could. Told the customer the leak will stop once all ice that I could not reach to melt.

Near Granite Run Dr, Lancaster, PA 17601
Service C.

Service C.

Found Reach-In Freezer evaporator to be wrong part, replaced compressor and dryer, checked for leaks with nitrogen, vacuumed and recharged with factory amount of R404A, unit is working properly at this time, will return when new evaporator comes in. 5/15/19 Replaced evaporator, capillary tube, and suction line going from compressor to evaporator, vacuumed and let set for 45 minutes to ensure no more leaks, vacuum held for those 45 minutes, recharged unit with 404A, wrapped suction line with new insulation, waited for unit to get down to proper temperature, unit cycled off at -2 degrees and is working properly at this time.

Near Millersville Pike, Lancaster, PA 17603
Service C.

Service C.

Arrived on site and looked over APW Wyott flattop Griddle. Unit was on and in use . Left side and right side were not working. Unplugged unit and tested voltage. 208 V removed front cover and inspected electrical components. Found burnt wire on right side controller. Repaired and tested . Right side and middle both drawing 15.3 amps. Will need to follow up when unit is cold so it can be flipped up and bottom removed to check electrical connections to element on left side and troubleshoot further. Spoke to manager on duty there will be someone here after 8 am. 2-22-19 Returned to site and pulled flat top grill out removed back cover and inspected elements. All wiring looks good. Found the potentiometer for the left side had failed. Will order part and return to fix. 2-25-19 Arrived, dropped down cover, replaced potentiometer for left side. check amp draw, 15 amps, allowed to heat, checked cycling, okay.

Near Lincoln Hwy E, Lancaster, PA 17602
Service C.

Service C.

Checked voltage on upper solid state relay on ir Toaster. Ssr needs replaced. 1-25-19 Replaced ssr. Wasn't able to test during lunch rush. Advised customer to try and let us know if they have any issues.

Near Manheim Pike, Lancaster, PA 17601
Service C.

Service C.

Mixer unit will not turn on. Checked safety switches, still not turning on. Removed top cover. found overlaid relay tripped, reset overload, unit now turns on. Checked amp draw on motor, is not high enough to trip overload on its own, contacted factory. Most likely overload relay is going out and causing these issues. Will quote overload to Jeff. 01/14/19 At location with follow up parts for mixer. I unplugged unit and removed cover. I then replaced bad overload relay. I tested and unit is working well with proper amps.

Near Granite Run Dr, Lancaster, PA 17601
Service C.

Service C.

Found right steamer contactor bad and 1 heat element blown. I did replace the contactor .and tightened hose clamps and element bolts .will obtain a new heat element and return. 11/12/2018 Replaced the immersion heat element and hi limit and replaced the drying heat element. Drying element was also bad. I checked ops, okay ready to use

Near E King St, Lancaster, PA 17602
Service C.

Service C.

At location staff stated heat well right of line well #4 isn''t heating at all. I removed covers and found wire had broke off wire connector on element. I attached new connector to wire and attached to element. I tested and element heating very well with good amps.

Near E King St, Lancaster, PA 17602
Service C.

Service C.

Found Steamer lower contactors chattering. Found heat relays and stand by timer are bad, delime timers are bad. Contactors are pitted and need replaced, drain pipe leaks, needs soldered. Will obtain parts and return. 10-08-18 Did replace the bad relay and contactors, also repaired a drain leak. I checked ops, okay, ready to use.

Near E King St, Lancaster, PA 17602
Service C.

Service C.

Water was leaking from under the top trim of Ice Machine bin. There was some condensation coming off lines but not enough to cause water running down side of bin. I wrapped lines that where dripping water with foam tape. Silicone around trim but water will most likely find a way out. Called tech support, they will call back but it will take up to a hour. Will get an answer and return. 09/24/18 Lifted ice maker and ran a bead of silicone around the bin and set ice maker back in place. This should eliminate leak.

Near Good Dr, Lancaster, PA 17601
Service C.

Service C.

Arrived and found exhaust fan motor not running. would start with help but if motor stopped at certain points would not start running when turned on. unit needs new motor. 9-7-18 Arrived. can was still on. went on roof and turned unit off. replaced old motor with new. tested, unit starts every time. Okay for use.

Near Nissley Rd, Lancaster, PA 17601
Service C.

Service C.

CHA Dishwasher Unit was disassembled. Put unit together and filled with delimer and filled tanks, ran unit and descaled. Noticed some issues while performing pm, will open a second call for suggested repairs.

Near E King St, Lancaster, PA 17602
Service C.

Service C.

Installed new ice machine. Unit kept shutting off. opened new warranty work order.

Near Centerville Rd, Lancaster, PA 17601
Service C.

Service C.

Arrived. customer stated pilot on VHL Range was too high. did adjust both oven pilots down. monitored for awhile to make sure they don't go out. made customer aware they could go out till morning if t-couple is weak. did test safteys and they both work. burners light. unit is okay for use. 6/11/18 Arrived. shut gas off to unit. removed both safety valves. was able to replace right side but will need to return with proper safety valve too install the left. did install new t couples. unit is okay to use until we return. 6-14-18 Returned with correct valve. removed old safety and installed new. checked. no leaks present. lit pilot. okay for use. will send Bill in mail.

Near Cottage Ave, Lancaster, PA 17602
Service C.

Service C.

Found power switch contacts stuck open. I jumped out switch and control lit up but displayed 21 degrees when cabinet was room temperature. Unplugged unit and plugged it back in and it displayed proper temp. After time delay expired compressor started and temp dropped 5 degrees then control flickered and went back into time delay. Compressor amp draw was only 4.5 amps which is fine, control is also bad. Tried to contact Metalfrio for pricing on parts but I was unable to get through to them at this time. Will call for approval when I get part prices.

Near N Prince St, Lancaster, PA 17603
Service C.

Service C.

Arrived, unboxed and prepped new coffee machine to be installed, obtained plumbing supplies locally. Installed new coffee machine, removed old machine. Programmed new machine and brewed batch through each side. Shane will be stopping in to perform final calibration.

Near College Ave, Lancaster, PA 17603
Service C.

Service C.

Checked over all Refrigeration units. Temp checked okay. All set as needed

Near Fruitville Pike, Lancaster, PA 17601
Service C.

Service C.

Found gfi on Reach-In Cooler tripped but when I ohmed out unit I did not find any continuity to ground. Phil gave me a new tri and asked me to change it out which I did. Unit is now cooling.

Near Good Dr, Lancaster, PA 17601
Service C.

Service C.

checked, found manifold seal leaking. will order part and replace. Travel and miles on Wo# 148123 01-02-18 returned. removed manifold. cleaned surfaces. installed new gaskets. filled machine and tested. okay to use.

Near Village Cir, Lancaster, PA 17603