K&D Factory Service Inc. has serviced commercial refrigeration & commercial kitchen equipment in Lancaster PA since 1945.

Call us now at: 1-800-932-0503 or check out why commercial kitchens turn to K&D Factory Services for our top-rated commercial cooking equipment, parts and repair needs in Lancaster PA.

Local Reviews
for Lancaster, PA

K&D Factory Service Inc. Rated 5.0 out of 5 stars based on 5 customer reviews


Great Service




Review of K&D Factory Service Inc.

They always work with me, give me a quote before performing work, and give me options on repairs/replacement.


Administrator




Review of K&D Factory Service Inc.


GM




Review of K&D Factory Service Inc.


GM




Review of K&D Factory Service Inc.

I am very happy with the service and quality we receive from K & D service


Quality work




Review of K&D Factory Service Inc.

A little more expensive than the average Joe kind of equipment repair guy but they always seem to repair things well!


Service C.

Service C.

arrived on site and installed replacement microwave switch. tested equipment, OK for use.

Near Centerville Rd, Lancaster, PA 17601
Service C.

Service C.

At location with follow up part for popcorn machine. I pulled out and unplugged unit. I then replaced bad blower motor and wired to unit. I tested and blower is working well with amps at 7.3.

Near Millersville Pike, Lancaster, PA 17603
Service C.

Service C.

Reach-In Cooler Unit turned on and compressor was pulling amps but piping did not get warm. Put service saddles on and unit is low on charge. Charged and leak checked. Evaporator coil is leaking. Talked to Jason and told him it would be expensive and he said to do it. 6/26/20 Replaced evaporator and drier, checked for leaks with nitrogen, vacuumed and recharged system with factory amount of 134A, unit came down to temperature and cycled off and is working properly at this time.

Near Lincoln Hwy E, Lancaster, PA 17602
Service C.

Service C.

Found machine turned on but not working. Needed to install bin probe. Found distribution tube out of place and therefore the ITP was too far away from the freeze plate. Places the distribution tube in place, installed the bin probe and set the ITP. Cleaned the water through and installed. Turned on machine and let it run through a cleaning cycle, then went into making ice. Let it harvest a sheet and adjusted the ITP again. Harvested another sheet to make sure machine was adjusted properly. Now making ice at 1/8 bridge.

Near Columbia Ave, Lancaster, PA 17603
Service C.

Service C.

Checked Walk-In Freezer line size and picked up insulation locally and replaced.

Near Fruitville Pike, Lancaster, PA 17601
Service C.

Service C.

Arrived on site and inspected Coffee Machine unit and found the water supply line into unit to be melted and worn, causing a leak. Replaced compression ring and cut line to make solid connection. This corrected issue.

Near Centerville Rd, Lancaster, PA 17601
Service C.

Service C.

Found the Reach-In Cooler condenser coil felt covered and grease impacted, brushed then dug the channels between the tubes, impacted debris and grease temperature with the top drawer held shut 35.3f with out support closing 42.3f. Quoted drawer sides for both drawers and new rollers along with filter rack assembly. 1/29/20 Installed new filter assembly, rollers and drawer sides

Near N Pointe Blvd, Lancaster, PA 17601
Service C.

Service C.

Found Kettle unit in use upon arrival. customer said it worked OK today but some times it would not come on. checked found pilot lite up with no hesitation. I drained the kettle and cooled it down. found unit had little vacuum in the jacket. I did pull the fill and safety pipes and applied sealant to them and reconnected them. I brought unit to a boil and pulled a vacuum on the kettle. I checked ops. found unit has a bad temp controller and HI LIMIT and LEVEL PROBE is rusted and needs replaced. I will obtain parts and return. 12/27/19 Arrived, shut unit off, shut power off to unit. replace water level probe, replace thermistor. replace control box. turn unit on, unit lights and heats well. allow to heat to temp and allow to cycle, adjust potentiometer on control box to get proper temps at max setting. bleed air out of system, OK for use.

Near Harrisburg Ave, Lancaster, PA 17603
Service C.

Service C.

arrived on site and installed replacement wheel and pressure lock on Oven

Near S Ann St, Lancaster, PA 17602
Service C.

Service C.

Found 17 millivolts on the Range t couple and the pilot turned all the way up. found customer said the thermostat is not keeping temp and unit smoked. found range top burners are broke. also repaired wiring to the fan motor. I will quote a new t stat and burners and range knobs and return.

Near Columbia Ave, Lancaster, PA 17603
Service C.

Service C.

arrived, stated would like power cords replaced on two reach in coolers. picked up supplies locally. replaced power cords on both reach in coolers. (one to left of Pitco fryers and one to right of toaster) installed new plugs on each, okay for use.

Near Lititz Pike, Lancaster, PA 17601
Service C.

Service C.

Came in and did preventive maintenance on refrigeration equipment, chemically cleaned condenser on roof top and changed rtu units filters, dated test heat on all 4 rtu units for unsure they are working for winter, also cleaned coils on rtu units, cleaned condenser for ice machines, will return to finish pm on refrigeration equipment inside building. 9/09/19 Came in and did preventive maintenance on refrigeration equipment, cleaned all evaporators and condensing coils in reach in coolers and merchandiser. Checked all door gaskets and condensate drains lines on reach in coolers and walk in coolers, blew out drains lines with nitrogen and checked defrost timer to ensure proper time. checked over and cleaned evaporator in walk in coolers and freezers. pm is complete and went over repair list with manager. Also changed RTU belt and filters.

Near Rohrerstown Rd, Lancaster, PA 17603
Service C.

Service C.

Found far left gear motor gear box on slushie machine making grinding noise and stopping intermittently, will need new motor, talked with John at Volrath TECH support and they will be sending new motor to Lancaster shop. 9/6/19 Replaced gear motor and tested, unit is working properly at this time.

Near Manor St, Lancaster, PA 17603
Service C.

Service C.

found the Oven's left door switch not closing. I did adjust the switch and checked ops, OK, ready to use.

Near N Prince St, Lancaster, PA 17603
Service C.

Service C.

Customer stated Convection Oven door was stuck closed, had to pry open. weld broke on pin for door catch roller, will replace part warranty. may need to put additional weld on pin on new catch roller. 7-30-19 At location with follow up parts for oven. I removed bad roller and strike place and installed new. At strike plate hardware the one side of the threads were missing and must have fell in door. we will have to follow up new compression thread. 8/06/2019 Returned. drilled unit out and installed riv nut. reassembled and door is secure and OK for use.

Near Richmond Dr, Lancaster, PA 17601
Service C.

Service C.

Found hi limit tripped on the dishwasher booster. I did reset it and checked temperature. of rinse water is at 195* I did turn it down to 190*. will get new hi limit and thermostat and return. Wash temp drops while washing. did check wash temp and turned it up wash element is working 42 amps per leg. Pre-wash wand is leaking hot water contentiously spray wand is always on will contact factory to check heat. Emergency call out. 7/5/19 At location with follow up parts for dishwasher booster. I turned disconnect off to unit and removed covers and drained water from tank. I then un-wired unbolted and removed high limit and thermostat. I installed new high limit and thermostat and wired. I filled booster heater tank and filled dishwasher. I let unit heat up to set point and tested multiple times and the rinse temperature not once exceeded 190 degrees. Dishwasher is booster is working well free of water leaks.

Near S Willowdale Dr, Lancaster, PA 17602
Service C.

Service C.

removed old fryer and installed new fryer. installed new fittings and connected gas line. leveled unit. checked incoming gas pressure (6.5 in wc) filled unit with oil.lit pilot and checked millivolts. checked manifold pressure adjusted to 3 in. allowed unit to heat check thermostat was cycled. unit okay for use.

Near Wabank Rd, Lancaster, PA 17603
Service C.

Service C.

Found soda machine opened, Maybe the customer wanted to change soda cartridge. Water was leaking through the cartridges. Checked ice machine, no leak. Inspected the soda machine and spotted the white cap out of its place. Put it back in its place and removed as much ice as I could. Told the customer the leak will stop once all ice that I could not reach to melt.

Near Granite Run Dr, Lancaster, PA 17601
Service C.

Service C.

Found Reach-In Freezer evaporator to be wrong part, replaced compressor and dryer, checked for leaks with nitrogen, vacuumed and recharged with factory amount of R404A, unit is working properly at this time, will return when new evaporator comes in. 5/15/19 Replaced evaporator, capillary tube, and suction line going from compressor to evaporator, vacuumed and let set for 45 minutes to ensure no more leaks, vacuum held for those 45 minutes, recharged unit with 404A, wrapped suction line with new insulation, waited for unit to get down to proper temperature, unit cycled off at -2 degrees and is working properly at this time.

Near Millersville Pike, Lancaster, PA 17603
Service C.

Service C.

Arrived on site and looked over APW Wyott flattop Griddle. Unit was on and in use . Left side and right side were not working. Unplugged unit and tested voltage. 208 V removed front cover and inspected electrical components. Found burnt wire on right side controller. Repaired and tested . Right side and middle both drawing 15.3 amps. Will need to follow up when unit is cold so it can be flipped up and bottom removed to check electrical connections to element on left side and troubleshoot further. Spoke to manager on duty there will be someone here after 8 am. 2-22-19 Returned to site and pulled flat top grill out removed back cover and inspected elements. All wiring looks good. Found the potentiometer for the left side had failed. Will order part and return to fix. 2-25-19 Arrived, dropped down cover, replaced potentiometer for left side. check amp draw, 15 amps, allowed to heat, checked cycling, okay.

Near Lincoln Hwy E, Lancaster, PA 17602
Service C.

Service C.

Checked voltage on upper solid state relay on ir Toaster. Ssr needs replaced. 1-25-19 Replaced ssr. Wasn't able to test during lunch rush. Advised customer to try and let us know if they have any issues.

Near Manheim Pike, Lancaster, PA 17601
Service C.

Service C.

Mixer unit will not turn on. Checked safety switches, still not turning on. Removed top cover. found overlaid relay tripped, reset overload, unit now turns on. Checked amp draw on motor, is not high enough to trip overload on its own, contacted factory. Most likely overload relay is going out and causing these issues. Will quote overload to Jeff. 01/14/19 At location with follow up parts for mixer. I unplugged unit and removed cover. I then replaced bad overload relay. I tested and unit is working well with proper amps.

Near Granite Run Dr, Lancaster, PA 17601
Service C.

Service C.

Found right steamer contactor bad and 1 heat element blown. I did replace the contactor .and tightened hose clamps and element bolts .will obtain a new heat element and return. 11/12/2018 Replaced the immersion heat element and hi limit and replaced the drying heat element. Drying element was also bad. I checked ops, okay ready to use

Near E King St, Lancaster, PA 17602
Service C.

Service C.

At location staff stated heat well right of line well #4 isn''t heating at all. I removed covers and found wire had broke off wire connector on element. I attached new connector to wire and attached to element. I tested and element heating very well with good amps.

Near E King St, Lancaster, PA 17602
Service C.

Service C.

Found Steamer lower contactors chattering. Found heat relays and stand by timer are bad, delime timers are bad. Contactors are pitted and need replaced, drain pipe leaks, needs soldered. Will obtain parts and return. 10-08-18 Did replace the bad relay and contactors, also repaired a drain leak. I checked ops, okay, ready to use.

Near E King St, Lancaster, PA 17602