K&D Factory Service Inc. has been bringing OEM commercial cooking parts and service to restaurants and commercial kitchens of Palmyra, PA and the surrounding areas since 1945!
Read our reviews and find out why your colleagues consider us to be their nearby commercial cooking supply company in Palmyra, PA.
Recent Jobs and Reviews in Palmyra, PA
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Job Locations and Reviews
Arrived on, 9-2-23 Seth-Call Out-Found unit on set at 10 but not boiling or calling for heat. Adjusted temp control now cycling on off and maintaining a boil at setting 8. Sys ops ok. Returned on, 9-7-23 Seth-Replaced temperature control board. Definitely had water damage. Advised customer to try to keep water away from controls. Tested unit and let it cycle on many different settings. Sys ops ok.
Arrived 4/11/22 - Checked over and found both pilots to be out upon arrival. Customer explained that they kept going out all the time. I was able to take a picture of the pilot assy that I want to get them replaced. However I haven’t been able to find the exact replacement for them. Also want to bring with 2 60” thermocouples. Will get with joey on finding the pilot part numbers. Returned to location on 4/14/22 - Installed new pilots along with thermocouples. During removal of left side thermocouple from safety valve the head of thermocouple got struck inside of valve and broke off. Had to order a new magnet head for the safety valve as I couldn’t get anything from lowe's to block off the line. Unit is off and gas for pilots is shut off. Part has been ordered from graingers and is available for pickup tomorrow morning. Returned to location on 4/15/22 - Returned with new magnet head for safety valve. Installed and set up new pilots and thermocouples. Verified operation and le
Arrived at location on 2/7/22 - took apart the water side of the cuber and sanitized each piece then rinsed with potable water and reinstalled, then ran through a descale and sanitation cycle and caught the next drop after sanitation process. brushed each refrigeration condenser then blew out with dry nitrogen as needed filter media was cut and put before each condenser coil. temperatures taken on each piece of equipment and recorded the model and serial numbers. inspected door /drawer gaskets also door closers and hinges. inspected and performed PM on the convection oven on the lower level, the chopper and microwave. Returned to location on 2/10/22 - -checked operation of cooking equipment in the kitchen on the hot line , Checked for gas leaks and operating temperatures on the deep fryers. brushed each refrigeration condenser then blew out with dry nitrogen as needed filter media was cut and put before each condenser coil. temperatures taken on each piece of equipment and recor
Checked out small tilt skillet unit and found unit is working OK when you turn it on high but it will kick off if you touch the knob. I checked gas psi, 4.17 wc and it is in a vacuum. so will order new potentiometer and return. 8-19-20 Found potentiometer incorrect. will order correct one and return. No charge for 8-19-20. 8-20-20 Installed new potentiometer and tested. sys ops OK.
Walk-In Cooler Evaporator was iced up when I arrived, so I deiced it. I noticed the new expansion valve had the wrong power element on it causing it to run a high super-heat. I replaced the power element and checked operation. I then found the thermostat was still calling for cooling at 34 degrees, and I had to turn the dial to almost 50 degrees to get it to shut off. Thermostat isn't sensing the proper temp so I replaced it. The cooler is now working properly. ** No charge travel and miles per Service Manager
Per customer (Jarad) top left convection oven too hot. Found @ sp 350 degrees, actual 370 degrees, calibrated and tested okay. Model & sr # from history.****Travel on WO# 181872
Reach-In Cooler door had jumped its track and was loose. Tightened up track and placed back into place, system is working properly. Called Newco and spoke to Alexis and informed her job is complete.
Followed customer concerns. exhaust hood system was not pulling air out. went up to the roof. found 2nd exhaust from the hatch with belt broken in pieces. tried to put spare belt on. found drive and blower pulleys not lined up. I adjusted motor pulley. also belt was very tight. I adjusted the motor. unit is working properly at this time. also customer wanted me to check the other exhaust fans. I found all belts torn. and I replaced them with spare belts. belts check is due on April PM. we will bring 5 spare belts. all good at this time.
Took Prep Table lower hinges and doors off so I could remove the front cover only to find that the new pan was too narrow. The old pan was 9 1/2" wide and the new one is only 6 1/4". The discharge loop would not fit into the new pan. I spoke to Diego at Delfield parts and he is looking into whether there is another pan option. For now I just put the unit back together. 2/11/19 Replaced the condensate drip pan. Picked up L bracket to install new pan.
Found both Reach-In Cooler cabinets warm, installed service tap on high side. Removed gas and weighed in charge. Temps started coming down. Leak checked found leak at PIERCING VALVE. Picked that line off. Temps coming down.**mileage and travel on work order #172399**
Replaced manual drain valve on Electric Steamer, tested okay.
Replaced water filter. Cleaned air filter. Cleaned and sanitized ice machine. Unit is making ice