K&D Factory Service Inc. has serviced commercial refrigeration & commercial kitchen equipment in Carlisle PA since 1945.

Call us now at: 1-800-932-0503 or check out why commercial kitchens turn to K&D Factory Services for our top-rated commercial cooking equipment, parts and repair needs in Carlisle PA.

Local Reviews
for Carlisle, PA



Service C.

Service C.

Found Walk-In Freezer compressor not running because unit was out on its internal overload, because condenser fan motor is not working and blade came off, Motor not available until tomorrow at United Harrisburg, I disconnected compressor so evaporator fans could still run, customer is okay with waiting unit tomorrow for part. 2/28/20 Replaced condenser motor and unit came on and is getting down to temperature, Unit was at 20 degrees when I left but compressor is making a wining noise unit is working properly for now but compressor may go out at any time and if it does due to age of condenser unit the whole unit should be replaced, customer would like price on replacing condenser unit, pics of data tags attached.

Near Marsh Dr, Carlisle, PA 17015
Service C.

Service C.

Arrived on site and Reach-In Cooler unit was unplugged. turned unit on. 134a pressures were okay. Compressor did not kick on right away. Compressor ran and shut off when calling for it to be on. it kicked back on after 20 seconds. I could only duplicate it once. compressor running at 5.85 amps and was hot, It also is running mildly rough. I did not replace evap coil due to 134a charge being okay and other issues with the reach in. I found that the temp settings were at 32 degrees. the cabinet probe does not shut off at 32 but at 26. it has a 8 degree differential which may be freezing unit up and causing the issues with the box. recommending new temp and defrost probes. I adjusted temp to 38 degrees with 6 degree differential to keep it above freezing. follow up call to verify proper operation. 12/30/19 Customer would like quote for new unit before any more work is performed. Sent Matt pic of data tag and info. Please attach a copy of quote to Melissa.bixler@carlisleccm.com

Near Ritner Hwy, Carlisle, PA 17013
Service C.

Service C.

Reach-In Cooler Compressor was off most likely from long high temperature alarm. Restarted and unit ran. Suction pressure was low and compressor very hot despite temperature being 70 in box. Added gas and leak checked. Unit has a very small leak in evaporator coil. We can quote evaporator coil replacement.

Near Ritner Hwy, Carlisle, PA 17013
Service C.

Service C.

Call Out-I found a long string of paper towels wrapped around the blower wheel of Blended Ice Machine, throwing it off balance. The motor and wheel had shifted off center, so I re-centered them and screwed them in place. I removed the towels but it did damage to the motor bearings and on start up it makes a grinding noise. The exhaust fan is working for now but it should be replaced. I will get pricing and work up a quote.

Near Walnut Bottom Rd, Carlisle, PA 17015
Service C.

Service C.

per customer the pilot was not staying lit on the right oven side. checked the thermocouple, starting to get weak. put new thermocouple in and tested the unit. unit is cycling off and on. I had to wait 15 minutes when I got here to wait for customer since he was serving students. tested the unit, operation okay.

Near Schneider Dr, Carlisle, PA 17015
Service C.

Service C.

Checked Coffee Machine unit and found low water flow to tank. Checked fill valve, dispense valve and all hoses and connections. Found right side check valve between fill valve and tank stuck partially closed. Removed and tried to free check valve would not work, will need replaced. 9-6-19 Returned with part. removed old check valve from the right side and installed new check valve. checked operation of unit, okay. customer said the left side was not brewing right either. found that the brew port was blocked with lime. cleaned out port and checked operation, okay. both sides were brewing the same level. also installed customer supplied filter. checked all operation, okay.

Near Marsh Dr, Carlisle, PA 17015
Service C.

Service C.

returned with parts for Combi Oven. removed old heat exchanger and burner and installed new burner and heat exchanger. set gas with flue gas with meter. checked operation and ran a final rinse to wash out. all operation ok. burner and ignitor came with the heat exchanger. customer going to keep ignitor as spare. will return the rest of the parts.

Near N College St, Carlisle, PA 17013
Service C.

Service C.

Found fuse on bottom leg of Booster Heater blown, replaced with customer supplied fuse, tested. elements all pulling around 34 amps. sys ops okay. customer would like 4 fuses ordered and shipped attention Matt. jjn-50 amp class T fuses. Gave parts info to parts dept

Near Harrisburg Pike, Carlisle, PA 17013
Service C.

Service C.

The VHL Range pilot was sometimes going off. I checked the unit. tested the thermocouple and it was sending 3.5 millivolts. ran the unit and it never shut off. talked to customer and he said he wants me to clean both side pilots, pilot in oven and calibrate right side oven thermostat. I cleaned pilot orifice, pilot and burners and also calibrated thermostat. set thermostat @ 350 degrees, cycling off @ 359 degrees and cycling on @ 343. put everything together and tested the unit. operation okay.

Near E Pomfret St, Carlisle, PA 17013
Service C.

Service C.

Ice Machine Unit was off on extended harvest when I arrived. Reset unit and checked operation. Pressures looked normal in freeze and harvest cycles, and the condenser fan cycled off during harvest as it should. Watched 3 cycles and harvest never lasted more than 1 minute 40 seconds. Harvest time has to be over 3 minutes to cause that error to pop up. I did adjust the ice thickness probe because the ice was a little thick but it wouldn't have caused the extended harvest. The unit is operating properly at this time.

Near Allen Rd, Carlisle, PA 17013
Service C.

Service C.

Checked Broiler unit and found that after bottom burners would reach temp to kick on top burners, unit wouldn't light top burners. removed cover to ignitor and checked for spark. removed wire to inspect unit and it sparked and lit burners. used customer supplied ignition wire and replaced on right side. checked ground wires and found dual spark ignitor module bad connection. replaced with new terminal. tested operation, not always sparking. removed module and used one customer had that was used. tested operation of unit, still having issues lighting intermittently. unit ignitor on left side isn't working properly. right side is working correctly. unit should have both ignitors replaced and module. Damian, manager, is going to have Scott GM order parts for broiler. 4-5-19 Came in to put parts in and found out they ordered the wrong ones. found one new igniter and put in and checked operation, okay. they are up and running.

Near Allen Rd, Carlisle, PA 17013
Service C.

Service C.

Checked out Grill unit and found that pilot flame was not touching thermopile. Installed new pilot and thermopile and checked operation. while getting ready to leave the left side dropped out on safety will obtain parts and return tomorrow at 2. 12-11-18 Came in with parts. removed old ones and installed new pilot and thermocouple. checked operation, okay.

Near Harrisburg Pike, Carlisle, PA 17015
Service C.

Service C.

Came in and removed old unit, installed new True Under Counter Glass door and checked operation, okay, and put racks in. Loaded up old unit to bring back.

Near Schneider Dr, Carlisle, PA 17015
Service C.

Service C.

Checked out unit found start button not always closing will obtain part and return 1=15800047=switch, 1=15050031=button, 1=15050029=log 5-3-18 Returned with parts. Removed old micro switch & cover & installed new. Checked operation, okay. ***Travel & mileage on WO# 154307

Near N College St, Carlisle, PA 17013
Service C.

Service C.

checked out unit found the unit not shutting off so will order and return part number are # 21816883 control and M0120A rtd probe 3/5/18 Installed new temp probe and control. plugged oven back in and it tripped the breaker. checked wires inside oven okay. checked plug and found. ground wire came loose and made contact with one of the power wires. noticed ends of all wire are dark. found all power wires in plug loose. trimmed all wires back and added ring terminals for better connection. due to loose wires I recommend replacing plug and outlet. we can do this for you if you like. just call the office and set up service. 717-236-9039. unit is operational. heating to proper temp. all legs of elements pulling 13 amps per leg and unit is cycling okay.

Near E Louther St, Carlisle, PA 17013
Service C.

Service C.

Found amp draw good on TBC Oven. Still working. Found cavity has a lot of carbon build up. Spoke with Raymond @ TurboChef and he said rack and tray need replaced and carbon cleaned out. Cleaned most of the carbon out. Called Turbo Technicians and was told store must order parts on truck order (rack : SKU011005335 Pan: SKU011005334)

Near Westminster Dr, Carlisle, PA 17013
Service C.

Service C.

Checked Under Counter Dishwasher unit & found unit fills through wash arms when powered off. Found unit sitting on milk crates & one of milk crates broke & unit about fall Removed unit from broken crate & put it on new ones. Removed valve from unit where it fills & replaced with new valve. Ran unit multiple times, all okay.

Near Hampton Ct, Carlisle, PA 17013
Service C.

Service C.

Checked out unit & found valves 3, 4 & 5 leaking by. Also found shaft seals leaking. Found hot water valve leaking also. Will obtain parts & return. 12-8-17-Returned with parts. Removed valves 3, 4, 5 & hot water & installed new. Also installed all new shaft seals, receptacles, o-rings & checked operation, ok, no leaks.

Near E High St, Carlisle, PA 17013
Service C.

Service C.

Checked and found unit running. Talked to customer. They tapped on conveyor motor and unit started working. I pulled brushes and they are totally worn out and jammed in sockets. I will order a motor kit 05/04/17 Came in with parts. Removed and installed a speed control and gear motor. Set and checked operation okay

Near E High St, Carlisle, PA 17013
Service C.

Service C.

Checked out unit & found that tank drops below 150 gauge & temp reads the same. Also found rinse temp was higher than water temp. Per Brad, QWP (expedited freight) part. Will obtain & return. 3/13/17 Returned with parts. Installed new fill solenoid, booster gauge and thermostat. Checked operation okay

Near Waggoners Gap Rd, Carlisle, PA 17013
Service C.

Service C.

Checked out unit & found right door glass broken. Also found flapper for vent not sliding right. Will obtain parts & return. 2-10-17 Returned with parts. Removed old door & installed new door kit & seals (4440717). Adjusted doors & checked operation when oven heated up. Have wrong vent cover. Called & talked to Andy & he gave me a part #. Will obtain & return. 03/03/17 Returned and installed new paddle. Problem still exists. Seems screw works tight and then it is to hard to turn from knob at front of unit. Called Southbend and spoke to Charles. There is no spacer or anything to keep it from getting to tight. Told me to try to find something to work. Used gas ferel to relieve tension. System operation okay. I did same thing to bottom oven

Near Longs Gap Rd, Carlisle, PA 17013
Service C.

Service C.

Checked out unit & found steam trap not working properly. Will obtain & return. 01/19/17 Returned with part. Removed old steam trap and installed new. Checked operation and found trap not closing. Pulled off trap and found water tried and same thing. Found probes on steamer limed up, letting too much water in steamer. Cleaned and checked operation. Kettle boils **Travel Charges billed on WO#125981

Near W Penn St, Carlisle, PA 17013
Service C.

Service C.

Checked both units & the one unit has bottom seal deteriorated & wave guides are contaminated, not worth repairing. Other unit has heating issue. Will bring back to shop to work on. Unit isn't worth repairing.

Near Westminster Dr, Carlisle, PA 17013
Service C.

Service C.

Checked out unit & found door handle broken. Will obtain new door handle & return. 12/19/16 Returned with part. Removed and replaced door latch. Checked operation, okay

Near W Penn St, Carlisle, PA 17013
Service C.

Service C.

Returned and removed and replaced filters **Travel Charges billed on WO#117752

Near W Penn St, Carlisle, PA 17013